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For Companies At a Glance
- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global presence.
- Benefits: Freelance role with flexible hours and exclusive access to premium automotive environments.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and able to provide unbiased feedback.
- Other info: Engage with top brands and enhance your understanding of luxury service standards.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator. As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You'll Do
- Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - London & South East (Mission-Based) in Portsmouth employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - London & South East (Mission-Based) in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Before you step into that showroom, do your homework on the luxury automotive brand. Understand their values, latest models, and what sets them apart in the market. This knowledge will help you engage more meaningfully with brand specialists.
✨Tip Number 2
Dress the part! When you're evaluating a luxury experience, your appearance matters. Show up looking sharp and professional; it sets the tone for how you’ll be perceived and can influence the service you receive. Remember, you’re part of the luxury experience too!
✨Tip Number 3
Be observant and take notes! While you're in the showroom, keep an eye on every detail—from the ambiance to the staff interactions. Jot down your thoughts discreetly so you can provide thorough feedback later. Your insights are valuable in shaping the customer journey.
✨Tip Number 4
Don’t forget to share your feedback promptly! After your visit, hop onto our platform and fill out those questionnaires while everything is fresh in your mind. Your honest and unbiased feedback is crucial for improving the luxury experience, so let’s make it count!
We think you need these skills to ace Automotive Luxury Brand Evaluator - London & South East (Mission-Based) in Portsmouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for high-end performance vehicles shine through. Share specific experiences that highlight your appreciation for luxury automotive environments and how they’ve shaped your perspective.
Be Detail-Oriented: Since this role is all about observing the finer details, make sure your application reflects that. Use clear examples of how you've noticed and evaluated customer experiences in the past, showing us you have a keen eye for detail.
Tailor Your Application: Don’t just send a generic application! Tailor it to fit the specifics of this role. Mention your familiarity with premium brands and how your insights can help elevate the customer journey in luxury showrooms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exclusive opportunity. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the key luxury automotive brands and their unique selling points. Understand what sets them apart in terms of performance, design, and customer service. This knowledge will help you articulate your appreciation for high-end vehicles during the interview.
✨Showcase Your Customer Experience Insight
Prepare to discuss your previous experiences in luxury environments, whether as a customer or evaluator. Highlight specific instances where you observed exceptional service or product knowledge, and how these experiences shaped your expectations in the automotive sector.
✨Practice Discreet Observation Techniques
Since the role involves evaluating customer journeys, practice your observation skills. Think about how you would assess various aspects of a showroom experience, from ambiance to staff interactions. Being able to articulate your observations clearly will impress the interviewers.
✨Be Honest and Unbiased
Emphasise your ability to provide honest feedback without personal biases. Prepare examples that demonstrate your commitment to objectivity, as this is crucial for the role. Show that you can separate personal preferences from professional evaluations.
