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- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global presence.
- Benefits: Freelance role with flexible hours and exclusive access to premium automotive environments.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and have a keen eye for detail.
- Other info: Engage with top brands and enhance your understanding of luxury service standards.
The predicted salary is between 13 - 16 £ per hour.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Norwich employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, attend events, and connect with fellow enthusiasts. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or during interviews, let your love for luxury vehicles shine through. Share your experiences and insights to demonstrate your understanding of the high-end automotive world.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to brands you admire. Express your interest in evaluating their customer experience and how your background aligns with their values. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got exclusive missions waiting for you, and applying directly gives you a better chance to showcase your skills. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Norwich
Some tips for your application 🫡
Show Your Passion: Let your love for high-end performance vehicles shine through in your application. Share specific experiences that highlight your appreciation for luxury automotive environments and how they’ve shaped your perspective.
Be Detail-Oriented: Since this role involves evaluating the customer journey, make sure to emphasise your keen eye for detail. Mention any relevant experiences where you’ve had to observe and assess service quality or customer interactions.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Luxury Automotive Experience Evaluator role. Show us how your skills and experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at StudySmarter!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the key players in the luxury automotive market. Understand their unique selling points, brand ethos, and customer expectations. This knowledge will help you articulate your insights during the interview.
✨Showcase Your Passion
Let your enthusiasm for high-end vehicles shine through. Share personal experiences with luxury cars and how they’ve shaped your understanding of customer service in this sector. Authenticity can set you apart from other candidates.
✨Prepare Thoughtful Questions
Think of insightful questions to ask during the interview. Inquire about the company’s approach to customer experience or how they measure success in their evaluations. This shows your genuine interest and helps you assess if the role is right for you.
✨Practice Observational Skills
Since the role involves keen observation, practice noting details in everyday situations. Whether it’s a café or a retail store, pay attention to service quality and customer interactions. This will prepare you to discuss your observational skills confidently.
