At a Glance
- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global presence.
- Benefits: Enjoy flexible working hours and the freedom of freelance work.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and able to provide unbiased feedback.
- Other info: Access exclusive missions and certifications through our platform.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator. As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You'll Do
- Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Harston employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Harston
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, attend events, and connect with fellow enthusiasts. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or during interviews, let your love for luxury vehicles shine through. Share your experiences and insights to demonstrate your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming projects or missions that could use your skills.
✨Tip Number 4
Apply through our website! We’ve got exclusive missions waiting for you, and applying directly gives you a better chance of standing out. Plus, you’ll be part of a community that values your insights and feedback.
We think you need these skills to ace Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Harston
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for high-end performance vehicles shine through. Share specific experiences that highlight your appreciation for luxury brands and the customer experience they offer.
Be Detail-Oriented: Since this role involves evaluating the finer points of the customer journey, make sure to demonstrate your keen eye for detail in your application. Mention any relevant experiences where you’ve had to observe and assess service quality or product presentation.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the job description. Show us how your background fits perfectly with what we’re looking for in a Luxury Automotive Experience Evaluator.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you started on this exciting journey with luxury automotive brands!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of high-end automotive brands. Familiarise yourself with their unique selling points, customer service standards, and recent innovations. This will not only show your passion but also demonstrate that you understand the luxury market.
✨Showcase Your Customer Experience Insight
Prepare to discuss your previous experiences in luxury environments. Think about specific instances where you observed exceptional or poor customer service. Be ready to articulate how these experiences shaped your expectations and what you believe makes a great customer journey.
✨Practice Discreet Observation Techniques
Since the role involves evaluating customer experiences, practice your observation skills. During your daily activities, take note of details like service quality and ambiance in various settings. This will help you articulate your observations clearly during the interview.
✨Be Honest and Unbiased
Emphasise your ability to provide honest feedback without personal biases. Prepare examples that illustrate your commitment to objectivity, as this is crucial for the role. Being transparent about your evaluation process will resonate well with the interviewers.