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- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: Join CXG, a leader in customer experience with iconic luxury brands.
- Benefits: Enjoy flexible assignments, competitive compensation, and potential reimbursement for purchases.
- Why this job: Shape the future of luxury while working with prestigious brands you love.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: No prior experience needed; just bring your passion for luxury!
Freelance Luxury Brand Evaluator – Teesside, UK
CXG Stockton-On-Tees, England, United Kingdom
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Freelance Luxury Brand Evaluator – Teesside, UK
CXG Stockton-On-Tees, England, United Kingdom
1 week ago Be among the first 25 applicants
Join to apply for the Freelance Luxury Brand Evaluator – Teesside, UK role at CXG
Description
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
Description
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About The Role
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners
Fashion & Couture
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
- Guerlain, Sephora, L’Oréal, Givenchy
Automotive
- Bentley, Jaguar, Genesis, Maserati, Vespa
What You Will Be Doing
- Choose your assignments – align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully – check the ambiance, service quality, and overall customer experience.
- Provide honest feedback – use our platform to share your observations through questionnaires.
Perks Of The Role
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How To Join The CXG Community
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
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Employment type
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Freelance Luxury Brand Evaluator - Teesside, UK employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Teesside, UK
✨Tip Number 1
Familiarise yourself with the luxury brands mentioned in the job description. Understanding their values, customer service standards, and product offerings will help you provide insightful feedback during your evaluations.
✨Tip Number 2
Network with other evaluators or professionals in the luxury sector. Engaging with like-minded individuals can provide you with valuable insights and tips on how to excel in your role as a luxury brand evaluator.
✨Tip Number 3
Stay updated on current trends in the luxury market. Being knowledgeable about what's trending can enhance your evaluations and make your feedback more relevant to the brands you assess.
✨Tip Number 4
Practice your observational skills by visiting luxury stores or browsing online. Pay attention to details such as store layout, staff interactions, and overall customer experience to prepare for your evaluations.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Teesside, UK
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a luxury brand evaluator. Highlight your passion for luxury brands and how your experiences align with the role in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences related to customer service, attention to detail, and any previous interactions with luxury brands. Emphasise your ability to provide honest feedback.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for luxury brands and your understanding of customer experience. Mention specific brands you admire and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury brands during the interview. Share any personal experiences you've had with premium products and how they have influenced your perception of customer service.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Be prepared to discuss how you observe and assess customer experiences. You might even want to provide examples of how you've noticed small details that made a big difference in your own shopping experiences.
✨Familiarise Yourself with the Brands
Research the luxury brands mentioned in the job description, such as Louis Vuitton and Prada. Understanding their values and customer service standards will help you answer questions more effectively and show that you're serious about the role.
✨Prepare Questions About the Role
Think of insightful questions to ask the interviewer about the role and the company. This shows your enthusiasm and helps you understand if the position aligns with your interests and goals.
