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For Companies At a Glance
- Tasks: Evaluate luxury brands and provide honest feedback on your experiences.
- Company: Join CXG, a global leader in customer experience for luxury brands.
- Benefits: Flexible freelance work with the chance to influence luxury brand strategies.
- Why this job: Make a real impact on the luxury market while enjoying the brands you love.
- Qualifications: Must be 18+, a current luxury brand customer, and detail-oriented.
- Other info: No prior experience needed; just bring your passion for luxury shopping!
Overview
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world. CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand\’s strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities
- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both
- Provide objective feedback about your experiences
- Choose assignments that align with your profile and interests
- Complete questionnaires after each evaluation
- Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply
To become an evaluator with us, follow these simple steps:
- Register on live.cxg.com and receive an email with your credentials
- Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you
- Check the ‘welcome package\’ and pass the general certification
- You\’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you
About CXG
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
- Must be 18 years or older
- Existing client of premium and luxury brands
- Not contractually engaged with any retail brands, to maintain integrity
- Punctual, organized, detail-oriented, reliable
- Observant, passionate about customer experience
- No prior experience needed, we look for honest feedback from real customers
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Freelance Luxury Brand Evaluator - Swindon and Exeter employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Swindon and Exeter
✨Tip Number 1
Get to know the luxury brands you love! Dive deep into their values, products, and customer experiences. This will not only help you during evaluations but also show your genuine passion when you chat with us.
✨Tip Number 2
Network like a pro! Connect with other evaluators or people in the luxury space. Share experiences and tips; you never know who might have a lead on an exciting assignment that suits you perfectly.
✨Tip Number 3
Stay organised! Keep track of your evaluations and deadlines. Use tools or apps to manage your time effectively, so you can take on more assignments and maximise your impact in the luxury market.
✨Tip Number 4
Apply through our website! It’s super easy and ensures you’re in the loop for all the latest opportunities. Plus, we love seeing familiar faces, so don’t hesitate to put yourself out there!
We think you need these skills to ace Freelance Luxury Brand Evaluator - Swindon and Exeter
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to share your experiences and what makes you passionate about luxury brands.
Tailor Your Responses: Make sure to align your answers with the job description. Highlight your experiences as a customer of luxury brands and how they relate to the responsibilities of a Luxury Brand Evaluator. This helps us see why you’re a great fit!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A polished application shows us you’re detail-oriented and serious about the opportunity!
Apply Through Our Website: Don’t forget to apply through our website at live.cxg.com! It’s the best way to ensure your application gets to us directly and allows you to access all the resources we have to offer.
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands you love and their unique selling points. This will help you articulate your experiences and opinions during the interview, showing that you're not just a customer but a passionate advocate for these brands.
✨Be Objective and Honest
Since the role requires you to provide objective feedback, practice articulating your thoughts clearly and constructively. Think about both positive and negative aspects of your experiences, as this balance will demonstrate your ability to evaluate effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations while evaluating a brand. Prepare by thinking through various scenarios and how you would respond, focusing on your observational skills and attention to detail.
✨Show Your Passion for Customer Experience
Let your enthusiasm for customer experience shine through. Share personal anecdotes that highlight your passion and understanding of what makes a luxury brand stand out, as this will resonate well with the interviewers.
