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- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: CXG connects premium brands with evaluators globally, enhancing customer experiences in luxury markets.
- Benefits: Enjoy flexible assignments, compensation for your time, and potential reimbursement on purchases.
- Why this job: Work with iconic brands, shape the future of luxury, and enjoy a flexible schedule.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented; no experience needed.
- Other info: Join a community of over 80,000 evaluators and manage missions via our mobile platform.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility: each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities: perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What You Will Be Doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
Perks Of The Role:
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How To Join The CXG Community:
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Requirements:
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
Seniority level: Entry level
Employment type: Contract
Job function: Education and Training
Industries: Luxury Goods & Jewelry
Freelance Luxury Brand Evaluator - Silverstone, UK employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Silverstone, UK
✨Tip Number 1
Familiarise yourself with the luxury brands mentioned in the job description. Understanding their values, customer service standards, and product offerings will help you stand out during the application process.
✨Tip Number 2
Network with current or former evaluators if possible. They can provide insights into the role and share tips on how to excel in your evaluations, which could be beneficial when applying.
✨Tip Number 3
Demonstrate your passion for luxury brands in your interactions. Whether it's through social media or networking events, showing your enthusiasm can make a positive impression on potential employers.
✨Tip Number 4
Stay updated on trends in the luxury market. Being knowledgeable about current events and shifts in consumer behaviour can help you provide valuable feedback and show your commitment to the role.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Silverstone, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Luxury Brand Evaluator. Familiarise yourself with the types of brands you'll be evaluating and the specific customer experiences that are important in the luxury sector.
Tailor Your CV: Highlight any relevant experience you have with luxury brands or customer service. Even if you don't have direct experience, emphasise your passion for luxury and any transferable skills that demonstrate your attention to detail and observational abilities.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the luxury industry. Share personal anecdotes about your experiences with luxury brands and how they shaped your understanding of customer service excellence.
Showcase Your Observational Skills: In your application, mention specific instances where you've had to observe and evaluate customer experiences. This could be from previous jobs, personal shopping experiences, or even online interactions with luxury brands.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury brands during the interview. Share any personal experiences you've had with premium products and how they have influenced your perception of customer service.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Be prepared to discuss how you observe and assess customer experiences. You might even want to provide examples of how you've noticed small details that made a big difference in your own shopping experiences.
✨Familiarise Yourself with the Brands
Research the luxury brands mentioned in the job description, such as Louis Vuitton and Prada. Understanding their values and customer expectations will help you articulate how you can contribute to enhancing their customer experience.
✨Prepare Questions About the Role
Show your enthusiasm by preparing thoughtful questions about the role and the evaluation process. This not only demonstrates your interest but also helps you understand what will be expected of you as a luxury brand evaluator.
