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- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: Join CXG, a leader in customer experience with iconic luxury brands.
- Benefits: Flexible assignments, competitive compensation, and reimbursement for purchases.
- Why this job: Turn your passion for luxury into a rewarding freelance opportunity.
- Qualifications: Must be 18+, a current customer of premium brands, and detail-oriented.
- Other info: Work remotely and enjoy the freedom to choose your missions.
The predicted salary is between 13 - 16 £ per hour.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
Our Luxury Partners:
- Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
- Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
- Observe carefully - check the ambiance, service quality, and overall customer experience
- Provide honest feedback - use our platform to share your observations through questionnaires
Perks of the Role:
- Collaborate with iconic brands across industries
- Flexible assignments tailored to your interests
- Compensation for your time and input, with the potential for reimbursement on purchases
- A user-friendly platform for managing missions and feedback
How to Join the CXG Community:
- Register: sign up at live.cxg.com and confirm your email
- Complete your profile: fill out your details to 100% and get verified
- Get certified: pass the General Certification to access missions
- Apply for missions: explore assignments with brands that excite you
- Start evaluating: begin making a difference in the luxury market
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG:
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
- Must be 18 years or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands, to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience is required; we value honest feedback from genuine customers
Seniority level: Entry level
Employment type: Contract
Job function: Other
Industries: IT Services and IT Consulting
Freelance Luxury Brand Evaluator in Manchester, UK employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator in Manchester, UK
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the luxury sector. They might have insider info on openings or can refer you directly, which always gives us a leg up.
✨Tip Number 2
Get your social media game on point! Follow luxury brands and engage with their content. This not only shows your passion but can also lead to opportunities as brands often scout for talent online.
✨Tip Number 3
Don’t shy away from applying through our website! It’s super easy to navigate and you’ll be among the first to know about new missions. Plus, it shows you’re proactive and keen to get involved.
✨Tip Number 4
Prepare for interviews by researching the brands you love. Know their values, recent campaigns, and what makes them tick. This will help us stand out and show that we’re genuinely interested in contributing to their success.
We think you need these skills to ace Freelance Luxury Brand Evaluator in Manchester, UK
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! Mention any experiences you've had with premium products or services, and how they’ve influenced your perspective on customer experience.
Be Honest and Observant: As a luxury brand evaluator, your feedback is crucial. In your application, highlight your ability to observe details and provide honest insights. Share examples of times when your observations made a difference in a service or product experience.
Tailor Your Application: Make sure to customise your application for this role. Use keywords from the job description and align your skills with what CXG is looking for. This shows us that you’re genuinely interested and have done your homework!
Apply Through Our Website: Don’t forget to apply through our website at live.cxg.com! It’s the easiest way for us to receive your application and get you started on your journey as a luxury brand evaluator.
How to prepare for a job interview at Cxg
✨Know Your Brands
Before the interview, do your homework on the luxury brands you'll be evaluating. Familiarise yourself with their history, values, and recent news. This will not only show your passion for the industry but also help you answer questions more confidently.
✨Showcase Your Observational Skills
As a luxury brand evaluator, keen observation is key. Prepare examples from your own experiences where you've noticed details that others might miss. This could be about customer service or product presentation—anything that highlights your attention to detail.
✨Be Honest and Authentic
CXG values genuine feedback, so be yourself during the interview. Share your thoughts on what makes a great customer experience in luxury retail. Authenticity can set you apart from other candidates who may try to give 'perfect' answers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the types of assignments available or how feedback is used to improve customer experiences. It shows your interest in the role and helps you gauge if it's the right fit for you.
