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- Tasks: Evaluate luxury brands through in-store and online experiences, providing valuable feedback.
- Company: CXG is a global leader in customer experience for premium and luxury brands.
- Benefits: Enjoy flexible freelance work with the ability to choose assignments that suit you.
- Why this job: Make a real impact on luxury brands while exploring your passion for high-end products.
- Qualifications: Must be 18+, a current luxury brand customer, and detail-oriented; no prior experience needed.
- Other info: Work remotely via our mobile app and join a community of over 80,000 evaluators worldwide.
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the luxury brand we represent.
To become an evaluator with us, follow these simple steps:
- Register on live.cxg.com and receive an email with your credentials.
- Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
- Check the welcome package and pass the general certification.
- You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Requirements- Must be 18 years or older.
- Existing client of premium and luxury brands.
- Not contractually engaged with any retail brands, to maintain integrity.
- Punctual, organized, detail-oriented, reliable.
- Observant, passionate about customer experience.
- No prior experience needed, we look for honest feedback from real customers.
Freelance Luxury Brand Evaluator - Belfast employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Belfast
✨Tip Number 1
Familiarise yourself with the luxury brands you love. As a Freelance Luxury Brand Evaluator, your insights will be most valuable if you have a genuine passion for these brands. Make sure to stay updated on their latest products and customer service practices.
✨Tip Number 2
Network with other evaluators or individuals in the luxury sector. Engaging with like-minded people can provide you with insider tips and experiences that can enhance your evaluations and help you stand out as a candidate.
✨Tip Number 3
Be prepared to demonstrate your attention to detail during any interviews or discussions. The role requires a keen eye for customer experience, so think of examples from your own shopping experiences that highlight your observational skills.
✨Tip Number 4
Showcase your reliability and punctuality. Since the role involves completing evaluations within specific timeframes, emphasising your organisational skills and commitment to meeting deadlines can make a strong impression on the hiring team.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Belfast
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freelance Luxury Brand Evaluator. Familiarise yourself with the types of evaluations you will be conducting and the luxury brands you may encounter.
Highlight Relevant Experience: Even if you don't have direct experience in luxury retail, emphasise your experiences as a customer of premium brands. Share specific examples of your interactions and what you value in customer service.
Craft a Tailored CV: Create a CV that reflects your passion for luxury brands and customer experience. Include any relevant skills such as attention to detail, organisation, and reliability, which are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the luxury market. Explain why you want to be an evaluator and how your insights can contribute to enhancing brand strategies.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury Brands
Make sure to express your genuine interest in luxury brands during the interview. Share your experiences as a customer and how they have shaped your understanding of what makes a brand exceptional.
✨Be Prepared to Discuss Evaluations
Think about past experiences where you evaluated a product or service. Be ready to discuss how you approached these evaluations and the kind of feedback you provided, as this will demonstrate your ability to give objective insights.
✨Highlight Your Attention to Detail
As a Luxury Brand Evaluator, attention to detail is crucial. Provide examples from your previous experiences that showcase your organisational skills and reliability, which are key traits for this role.
✨Understand the Brand's Values
Research CXG and the luxury brands they represent. Understanding their values and mission will help you align your answers with what they are looking for in an evaluator, showing that you are a good fit for their team.
