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- Tasks: Evaluate luxury automotive experiences and provide feedback to enhance customer service.
- Company: CXG connects premium brands with evaluators globally, redefining luxury customer experiences.
- Benefits: Enjoy flexible hours, work remotely, and choose assignments that suit your interests.
- Why this job: Join a prestigious network and influence the future of luxury brands while enjoying your passion for cars.
- Qualifications: Must be 18+, have a good understanding of the automobile industry, and a passion for customer service.
- Other info: This is a freelance, project-based role with multiple opportunities each month.
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
- Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments – align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully – visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback – use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
- This is a freelance, project-based position
- Flexible working hours
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Freelance Luxury Brand Evaluator Automotive Project, New South Wales, Australia employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator Automotive Project, New South Wales, Australia
✨Tip Number 1
Familiarise yourself with the luxury automotive brands and their unique selling points. Understanding what sets each brand apart will help you provide more insightful feedback during your evaluations.
✨Tip Number 2
Network with other luxury automobile enthusiasts or professionals in the industry. Engaging in discussions can enhance your understanding of customer expectations and experiences, which is crucial for your role as an evaluator.
✨Tip Number 3
Practice your observational skills by visiting luxury showrooms or dealerships. Take notes on the customer service you receive, the ambience, and any details that stand out, as this will prepare you for your evaluations.
✨Tip Number 4
Stay updated on trends in the luxury automotive market. Being knowledgeable about current innovations and customer preferences will enable you to provide relevant and valuable feedback to the brands you evaluate.
We think you need these skills to ace Freelance Luxury Brand Evaluator Automotive Project, New South Wales, Australia
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Luxury Brand Evaluator. Familiarise yourself with the luxury automotive industry and what brands expect from evaluators.
Tailor Your CV: Highlight your passion for automobiles and any relevant experience in customer service or retail environments. Make sure to emphasise your ability to provide unbiased feedback and your keen observational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for luxury vehicles and your understanding of customer experiences. Mention specific examples of how you've interacted with luxury brands in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury Automobiles
Make sure to express your enthusiasm for luxury cars during the interview. Share specific experiences or stories that highlight your appreciation for high-end vehicles, as this will demonstrate your genuine interest in the role.
✨Demonstrate Your Observational Skills
Prepare to discuss how you approach evaluating customer experiences. Provide examples of what you would look for in a luxury automotive showroom, such as ambience, service quality, and attention to detail, to showcase your keen observational skills.
✨Be Ready to Discuss Customer Service
Since the role involves assessing customer experiences, be prepared to talk about what excellent customer service looks like to you. Think of instances where you received outstanding service and how it influenced your perception of a brand.
✨Familiarise Yourself with the Brand
Research the luxury brands you might be evaluating. Understanding their values, target audience, and unique selling points will allow you to provide more insightful feedback and show that you are proactive and well-prepared.
