At a Glance
- Tasks: Evaluate luxury automotive experiences and provide feedback to enhance customer service.
- Company: CXG connects premium brands with evaluators globally, redefining luxury customer experiences.
- Benefits: Enjoy flexible hours, work remotely, and choose assignments that suit your interests.
- Why this job: Shape the future of luxury experiences while indulging your passion for automobiles.
- Qualifications: Must be 18+, have a good understanding of the automobile industry, and enjoy interacting with people.
- Other info: This is a freelance, project-based role with frequent opportunities to collaborate with prestigious brands.
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
- Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments – align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully – visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback – use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, weβre committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
- This is a freelance, project-based position
- Flexible working hours
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Freelance Luxury Brand Evaluator Automotive Project - Central & Coastal VA employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Freelance Luxury Brand Evaluator Automotive Project - Central & Coastal VA
β¨Tip Number 1
Familiarise yourself with the luxury automotive brands and their unique selling points. Understanding what sets these brands apart will help you provide more insightful feedback during your evaluations.
β¨Tip Number 2
Network with other automotive enthusiasts and professionals in the industry. Engaging in discussions about luxury vehicles can enhance your knowledge and may even lead to insider tips on upcoming evaluation opportunities.
β¨Tip Number 3
Practice your observation skills by visiting luxury car showrooms or events. Take notes on customer service interactions, showroom ambience, and product presentation to refine your ability to assess these elements critically.
β¨Tip Number 4
Stay updated on trends in the luxury automotive market. Following industry news and reports will not only boost your credibility but also equip you with relevant insights that can enhance your evaluations.
We think you need these skills to ace Freelance Luxury Brand Evaluator Automotive Project - Central & Coastal VA
Some tips for your application π«‘
Show Your Passion: In your application, make sure to express your enthusiasm for luxury automobiles. Share specific experiences or insights that demonstrate your appreciation for high-end vehicles and customer service.
Highlight Relevant Experience: If you have previous experience in customer service, retail, or the automotive industry, be sure to highlight this in your CV. Mention any roles where you had to observe and evaluate customer experiences.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'discreetly assess', 'customer experiences', and 'honest feedback' to show that you understand the role.
Be Professional Yet Personal: While maintaining a professional tone, let your personality shine through in your application. This role requires interaction with people, so showcasing your interpersonal skills can set you apart.
How to prepare for a job interview at Cxg
β¨Show Your Passion for Luxury Automobiles
Make sure to express your enthusiasm for luxury vehicles during the interview. Share specific examples of your experiences with high-end cars and how they have shaped your understanding of customer service in the automotive industry.
β¨Demonstrate Your Observational Skills
Since the role requires keen observation, prepare to discuss how you would assess various aspects of a luxury shopping experience. You might want to mention any previous experiences where you had to pay attention to detail and provide feedback.
β¨Be Ready to Discuss Customer Service
Prepare to talk about what excellent customer service looks like in the luxury sector. Think about how you would evaluate the service you receive and what factors contribute to a positive or negative experience.
β¨Familiarise Yourself with the Brand
Research the luxury brands you may be evaluating. Understanding their values, target audience, and product offerings will help you provide more insightful feedback and show that you are genuinely interested in the role.