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- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global presence.
- Benefits: Freelance position with flexible hours and exclusive access to premium automotive environments.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and have a keen eye for detail.
- Other info: Engage with top brands and enhance your understanding of luxury service standards.
The predicted salary is between 13 - 16 £ per hour.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Cambridge employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Cambridge
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into the luxury automotive brand's history, values, and latest models. This will not only impress them but also help you articulate how your passion aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former evaluators and industry insiders on platforms like LinkedIn. They can provide valuable insights and might even give you a heads-up about upcoming opportunities.
✨Tip Number 3
Practice your observational skills! Visit local luxury showrooms and take notes on your experience. Pay attention to details like customer service and ambiance, as these will be crucial in your role as an evaluator.
✨Tip Number 4
Apply through our website! We make it super easy for you to find missions that match your interests. Plus, being part of our community means you’ll have access to exclusive opportunities and resources to help you succeed.
We think you need these skills to ace Automotive Luxury Brand Evaluator - East & Home Counties (Mission-based) in Cambridge
Some tips for your application 🫡
Show Your Passion: Let your love for high-end performance vehicles shine through in your application. Share specific experiences that highlight your appreciation for luxury automotive environments and how they’ve shaped your perspective.
Be Detail-Oriented: Since this role involves evaluating the customer journey, make sure to emphasise your keen eye for detail. Mention any relevant experiences where you’ve had to observe and assess service quality or customer interactions.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Luxury Automotive Experience Evaluator role. Show us how your skills and experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you started on this exciting journey!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of high-end automotive brands. Familiarise yourself with their unique selling points, customer service standards, and recent innovations. This will not only show your passion but also demonstrate that you understand the luxury market.
✨Showcase Your Observational Skills
During the interview, be prepared to discuss how you would evaluate a luxury showroom experience. Think about the details that matter, like ambiance, service quality, and customer interactions. Sharing specific examples from your own experiences can really highlight your keen eye for detail.
✨Emphasise Your Customer Experience Insights
Make sure to convey your understanding of the customer journey in luxury environments. Discuss how you would provide constructive feedback based on your observations. This shows that you’re not just passionate about cars, but also about enhancing the overall customer experience.
✨Be Authentic and Unbiased
It's crucial to express your ability to provide honest and unbiased feedback. In your interview, share how you can separate personal preferences from professional evaluations. This will reassure them that you can deliver objective insights that truly reflect the customer experience.
