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- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with global reach.
- Benefits: Freelance position with flexible hours and exclusive access to premium brands.
- Why this job: Perfect for automotive enthusiasts wanting to influence the luxury car industry.
- Qualifications: Must be 18+, passionate about cars, and have a keen eye for detail.
- Other info: Engage with top brands and enhance your understanding of luxury service.
The predicted salary is between 13 - 16 £ per hour.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - West & South West (Mission-Based) in Bristol employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - West & South West (Mission-Based) in Bristol
✨Tip Number 1
Get to know the brand inside out! Before you step into that showroom, do your homework on the luxury automotive brands you'll be evaluating. Familiarise yourself with their latest models, unique selling points, and customer service standards. This way, you’ll impress them with your knowledge and show you’re genuinely passionate about the industry.
✨Tip Number 2
Dress the part! When you visit a luxury showroom, your appearance matters. Dress smartly to match the high-end environment. This not only helps you blend in but also shows that you respect the brand and its customers. First impressions count, so make sure yours is a good one!
✨Tip Number 3
Engage with the staff! Don’t just observe; interact with the product experts and sales team. Ask questions, share your thoughts, and take notes on how they respond. This will give you valuable insights into the customer experience and help you provide more detailed feedback later.
✨Tip Number 4
Use our platform to your advantage! After your showroom visit, make sure to submit your feedback through CXG Live. Be honest and thorough in your observations. The more detailed your feedback, the more impact you’ll have on improving the luxury customer experience. Plus, it’s a great way to build your reputation as an evaluator!
We think you need these skills to ace Automotive Luxury Brand Evaluator - West & South West (Mission-Based) in Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for high-end performance vehicles shine through. Share specific experiences that highlight your appreciation for luxury brands and the customer experience they offer.
Be Detailed and Specific: We want to see your keen eye for detail! In your application, mention particular aspects of luxury automotive environments that you admire. This could be anything from the service standards to the ambiance of the showroom.
Tailor Your Application: Make sure to customise your application to fit the role. Highlight your understanding of the automotive industry and how your background aligns with the expectations of a Luxury Automotive Experience Evaluator.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with luxury automotive brands.
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of high-end automotive brands. Familiarise yourself with their unique selling points, customer service standards, and recent innovations. This will not only show your passion but also demonstrate that you understand the luxury market.
✨Showcase Your Customer Experience Insight
Prepare to discuss your previous experiences in luxury environments. Think about specific instances where you observed exceptional or poor customer service. Be ready to articulate how these experiences shaped your expectations and what you believe makes a great customer journey.
✨Practice Discreet Observation Techniques
Since the role involves evaluating customer experiences, practice your observation skills. During your daily activities, take note of how businesses interact with customers. This will help you articulate your observations clearly during the interview, showcasing your keen eye for detail.
✨Be Honest and Unbiased
Emphasise your ability to provide honest feedback without personal biases. Prepare examples of how you've approached giving constructive criticism in the past. This will reassure the interviewers that you can deliver valuable insights that align with their mission of enhancing customer experiences.
