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For Companies At a Glance
- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: CXG connects premium brands with evaluators globally, enhancing customer experiences.
- Benefits: Enjoy flexible assignments, compensation for your time, and potential reimbursement on purchases.
- Why this job: Work with iconic brands and shape the future of luxury while enjoying a flexible schedule.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented; no experience needed.
- Other info: Join a community of over 80,000 evaluators and manage missions via our mobile platform.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners
Fashion & Couture
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
- Guerlain, Sephora, L’Oréal, Givenchy
Automotive
- Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing
- Choose your assignments – align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully – check the ambiance, service quality, and overall customer experience.
- Provide honest feedback – use our platform to share your observations through questionnaires.
Perks of the Role
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
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Become a Luxury Brand Evaluator in Oxford, UK- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in Oxford, UK- Apply Now
✨Tip Number 1
Familiarise yourself with the luxury brands mentioned in the job description. Understanding their values, customer service standards, and product offerings will help you stand out during any discussions or interviews.
✨Tip Number 2
Engage with luxury brands as a customer before applying. This experience will not only give you insights into their customer service but also provide you with real examples to discuss when evaluating their services.
✨Tip Number 3
Network with current or former evaluators if possible. They can provide valuable insights into the role and share tips on how to excel in the application process and beyond.
✨Tip Number 4
Be prepared to demonstrate your attention to detail and observational skills. During any interactions with CXG, highlight experiences where you've successfully assessed customer service or product quality.
We think you need these skills to ace Become a Luxury Brand Evaluator in Oxford, UK- Apply Now
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Luxury Brand Evaluator entails. Familiarise yourself with the responsibilities, such as assessing customer experiences and providing feedback on luxury brands.
Tailor Your CV: Highlight any relevant experience or skills that align with the role. Emphasise your passion for luxury brands and customer service, even if it's from personal experiences rather than professional ones.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the luxury industry. Share specific examples of your experiences with luxury brands and how they have shaped your understanding of customer service.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves evaluating customer experiences.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury brands during the interview. Share any personal experiences you've had with premium products and how they have influenced your perception of customer service.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Be prepared to discuss how you observe and assess customer experiences. You might even want to bring examples of what you consider excellent service from your own experiences.
✨Familiarise Yourself with the Brands
Research the luxury brands mentioned in the job description, such as Louis Vuitton and Prada. Understanding their values and customer expectations will help you answer questions more effectively and show that you're a good fit for the role.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the role and the company. This shows your enthusiasm and helps you understand if the position aligns with your career goals. Ask about the types of assignments you might encounter or how feedback is used to improve services.
