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For Companies At a Glance
- Tasks: Evaluate luxury brands and provide feedback to enhance customer experiences.
- Company: Join CXG, a leader in luxury customer experience.
- Benefits: Flexible assignments, competitive compensation, and reimbursement for purchases.
- Why this job: Turn your passion for luxury into a rewarding career opportunity.
- Qualifications: Must be 18+, a current customer of premium brands, and detail-oriented.
- Other info: No prior experience needed; just bring your love for luxury!
The predicted salary is between 36000 - 60000 £ per year.
About the Role
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners
Fashion & Couture
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
- Guerlain, Sephora, L’Oréal, Givenchy
Automotive
- Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing
- Choose your assignments – align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully – check the ambiance, service quality, and overall customer experience.
- Provide honest feedback – use our platform to share your observations through questionnaires.
Perks of the Role
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Eligibility
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
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Become a Luxury Brand Evaluator in London & Mayfair, UK- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in London & Mayfair, UK- Apply Now
✨Tip Number 1
Get to know the luxury brands you’ll be evaluating. Dive into their history, values, and latest collections. This knowledge will not only impress during interviews but also help you provide insightful feedback.
✨Tip Number 2
Network like a pro! Connect with other evaluators or industry insiders on platforms like LinkedIn. Sharing experiences and tips can give us an edge when applying for missions.
✨Tip Number 3
Practice your observation skills. When visiting luxury stores, take mental notes of your experience. What stood out? What could be improved? This practice will sharpen your evaluation skills and prepare you for real missions.
✨Tip Number 4
Don’t forget to apply through our website! It’s super user-friendly and makes managing your missions a breeze. Plus, being part of our community means you’ll get updates on new opportunities right away.
We think you need these skills to ace Become a Luxury Brand Evaluator in London & Mayfair, UK- Apply Now
Some tips for your application 🫡
Show Your Passion for Luxury: When you're filling out your application, let your love for luxury brands shine through! Share your experiences with premium products and how they’ve impacted your life. We want to see that you’re genuinely excited about this role.
Be Detailed in Your Profile: Make sure to complete your profile to 100%. The more information we have about you, the better we can match you with missions that suit your interests. Don’t skip any sections – every detail counts!
Honesty is Key: As a luxury brand evaluator, your feedback needs to be genuine. Be honest in your application about your experiences and opinions. We value authenticity, and it’s crucial for shaping the future of luxury brands.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way to get started and ensures your application reaches us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands mentioned in the job description. Research their history, values, and recent news. This will not only show your passion for the industry but also help you answer questions about why you want to work with these brands.
✨Demonstrate Your Observational Skills
As a luxury brand evaluator, keen observation is key. Prepare examples from your past experiences where you've had to pay attention to detail or provide feedback. This could be anything from a shopping experience to a restaurant visit—make sure you can articulate your observations clearly.
✨Practice Your Feedback Style
Since you'll be providing honest feedback, think about how you would communicate this effectively. Practice giving constructive criticism in a positive way. You might even role-play with a friend to get comfortable with phrasing your thoughts.
✨Show Your Passion for Customer Experience
Be ready to discuss what excellent customer service looks like to you. Think of specific instances where you experienced outstanding service and how it made you feel. This will demonstrate your understanding of the luxury market and your commitment to enhancing customer experiences.
