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For Companies At a Glance
- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: Join CXG, a leader in customer experience, working with iconic luxury brands.
- Benefits: Enjoy flexible assignments, competitive compensation, and potential reimbursement for purchases.
- Why this job: Shape the future of luxury while exploring your passion for premium brands.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: No prior experience needed; just bring your honest feedback!
Overview
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners
Fashion & Couture
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
- Guerlain, Sephora, L’Oréal, Givenchy
Automotive
- Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing
- Choose your assignments – align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully – check the ambiance, service quality, and overall customer experience.
- Provide honest feedback – use our platform to share your observations through questionnaires.
Perks of the Role
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Qualifications
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
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Become a Luxury Brand Evaluator in Kent, UK- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in Kent, UK- Apply Now
✨Tip Number 1
Familiarise yourself with luxury brands and their customer service standards. Understanding what makes a brand 'luxury' will help you provide insightful feedback during evaluations.
✨Tip Number 2
Network with other evaluators or professionals in the luxury sector. Engaging with like-minded individuals can provide valuable insights and tips on how to excel in your role.
✨Tip Number 3
Stay updated on current trends in the luxury market. Being knowledgeable about the latest products and services will enhance your evaluations and make your feedback more relevant.
✨Tip Number 4
Practice your observational skills. The ability to notice small details in customer service and store ambiance is crucial for a luxury brand evaluator, so consider visiting luxury stores as a customer to hone these skills.
We think you need these skills to ace Become a Luxury Brand Evaluator in Kent, UK- Apply Now
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Luxury Brand Evaluator position. Understand the responsibilities and expectations, as well as the types of brands you will be working with.
Tailor Your CV: Customise your CV to highlight any relevant experience or skills that align with the luxury brand sector. Emphasise your attention to detail, customer service experience, and passion for luxury goods.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the luxury industry. Mention specific brands you admire and explain how your background makes you a suitable candidate for evaluating their customer experiences.
Highlight Relevant Skills: In your application, focus on skills such as observation, organisation, and reliability. These are crucial for a Luxury Brand Evaluator, so provide examples of how you've demonstrated these traits in past experiences.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury brands during the interview. Share any personal experiences you've had with premium products and how they have influenced your perspective on customer service.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Prepare examples of situations where you noticed small details that made a significant impact on your experience as a customer. This will showcase your observational skills.
✨Familiarise Yourself with the Brands
Research the luxury brands associated with CXG before your interview. Being knowledgeable about their values, products, and customer service standards will help you stand out and show that you're serious about the role.
✨Prepare Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company. This not only shows your enthusiasm but also helps you understand if the position aligns with your career goals.
