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- Tasks: Evaluate luxury brands by assessing customer experiences and providing valuable feedback.
- Company: Join CXG, a global leader in customer experience with iconic luxury brands.
- Benefits: Flexible assignments, competitive compensation, and reimbursement for purchases.
- Why this job: Turn your passion for luxury into a rewarding career while shaping the future of premium brands.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: No prior experience needed; just bring your love for luxury and keen observation skills.
The predicted salary is between 13 - 16 £ per hour.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility: each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities: perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
Become a Luxury Brand Evaluator in Edinburgh, UK- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in Edinburgh, UK- Apply Now
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the luxury sector. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow luxury brands and CXG on platforms like LinkedIn and Instagram. Engage with their posts and share your thoughts on customer experiences to get noticed.
✨Tip Number 3
Practice makes perfect! Before your interview, do some mock evaluations. Visit a luxury store, observe the service, and jot down your feedback. This will help you articulate your thoughts during the real deal.
✨Tip Number 4
Apply through our website! It’s super easy to sign up at live.cxg.com. Make sure your profile is complete and showcase your passion for luxury brands to stand out from the crowd.
We think you need these skills to ace Become a Luxury Brand Evaluator in Edinburgh, UK- Apply Now
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! Share your experiences with premium products and why you’re excited about the opportunity to evaluate them. We want to see that spark!
Be Honest and Observant: As a luxury brand evaluator, your feedback is crucial. In your application, highlight your attention to detail and your ability to provide honest insights. We value genuine opinions, so don’t hold back on what makes a great customer experience!
Tailor Your Application: Make sure to customise your application to fit the role. Mention specific brands or experiences that relate to the luxury market. We love seeing candidates who align their skills and interests with what we do at CXG!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and get you started on this exciting journey. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands mentioned in the job description, like Louis Vuitton and Prada. Understand their values, recent collections, and customer service standards. This knowledge will help you demonstrate your passion for luxury during the interview.
✨Showcase Your Observational Skills
As a luxury brand evaluator, keen observation is key. Prepare examples from your past experiences where you've noticed details that others might overlook. This could be anything from service quality to store ambiance—show them you have an eye for detail!
✨Practice Honest Feedback
Since the role involves providing feedback, think about how you would approach giving constructive criticism. You might want to role-play scenarios where you assess customer experiences. This will help you articulate your thoughts clearly and confidently during the interview.
✨Emphasise Flexibility and Reliability
Highlight your ability to manage flexible assignments and your reliability in completing tasks on time. Share any relevant experiences that showcase your organisational skills and punctuality, as these traits are crucial for success in this role.
