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For Companies At a Glance
- Tasks: Evaluate luxury brands by assessing customer experiences and providing valuable feedback.
- Company: Join CXG, a leader in customer experience with iconic luxury brands.
- Benefits: Flexible assignments, competitive compensation, and reimbursement for purchases.
- Why this job: Turn your passion for luxury into a rewarding career while shaping the future of premium brands.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: Enjoy the freedom to work on your terms with our mobile platform.
Overview
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities
- Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
- Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide
- Choose your assignments – align your missions with your personal preferences and profile
- Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home
- Observe carefully – check the ambiance, service quality, and overall customer experience
- Provide honest feedback – use our platform to share your observations through questionnaires
Our Luxury Partners
Fashion & Couture
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
- Guerlain, Sephora, L\\\’Oréal, Givenchy
Automotive
- Bentley, Jaguar, Genesis, Maserati, Vespa
Perks of the Role
- Collaborate with iconic brands across industries
- Flexible assignments tailored to your interests
- Compensation for your time and input, with the potential for reimbursement on purchases
- A user-friendly platform for managing missions and feedback
How to Join the CXG Community
- Register: sign up at live.cxg.com and confirm your email
- Complete your profile: fill out your details to 100% and get verified
- Get certified: pass the General Certification to access missions
- Apply for missions: explore assignments with brands that excite you
- Start evaluating: begin making a difference in the luxury market
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we\\\’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
- Must be 18 years or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands, to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience is required; we value honest feedback from genuine customers
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Become a Luxury Brand Evaluator in Beachwood, OH- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in Beachwood, OH- Apply Now
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the luxury sector. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow luxury brands and CXG on platforms like LinkedIn and Instagram. Engage with their posts and share your thoughts on customer experiences. This can help you get noticed!
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock evaluations. Think about how you'd assess a luxury brand's service and be ready to share your insights during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy to sign up at live.cxg.com, complete your profile, and start exploring missions that excite you. Let’s get you started on this luxury journey!
We think you need these skills to ace Become a Luxury Brand Evaluator in Beachwood, OH- Apply Now
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! Share your experiences with premium products and why you’re excited about the opportunity to evaluate them. We want to see that spark!
Be Honest and Authentic: We value genuine feedback, so don’t hold back! Be yourself in your application and express your thoughts clearly. Authenticity is key, and it’s what we’re looking for in our evaluators.
Tailor Your Application: Make sure to customise your application to highlight how your skills and interests align with the role. Mention specific luxury brands you love or experiences that relate to customer service. This helps us see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and get you started on this exciting journey. We can’t wait to hear from you!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands mentioned in the job description, like Louis Vuitton and Prada. Understand their values, recent collections, and customer service standards. This knowledge will help you demonstrate your passion for luxury during the interview.
✨Showcase Your Observational Skills
As a luxury brand evaluator, keen observation is key. Prepare examples from your past experiences where you've had to assess customer service or product quality. Highlight how your attention to detail can contribute to improving customer experiences.
✨Be Ready to Discuss Flexibility
The role offers flexible assignments, so be prepared to discuss how you manage your time effectively. Share any experiences where you've successfully balanced multiple tasks or projects, showcasing your organisational skills and reliability.
✨Practice Honest Feedback
Since providing honest feedback is crucial, think about how you would approach giving constructive criticism. Prepare to discuss how you would handle situations where a brand's service didn't meet expectations, ensuring you convey your commitment to helping brands improve.
