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For Companies At a Glance
- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global presence.
- Benefits: Enjoy flexible working hours and the freedom of freelance work.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and able to provide unbiased feedback.
- Other info: Access exclusive missions and certifications through CXG Live.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator. As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - Scotland & Northern Ireland (Mission-Based) employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - Scotland & Northern Ireland (Mission-Based)
✨Tip Number 1
Get to know the brand inside out! Before you step into that showroom, do a bit of homework on the luxury automotive brands you're evaluating. Understand their values, history, and what sets them apart in the market. This will help you provide insightful feedback that really resonates.
✨Tip Number 2
Dress the part! When visiting premium showrooms, your appearance matters. Show up looking sharp and professional; it sets the tone for how you’ll be perceived by the staff and helps you blend into the luxury environment.
✨Tip Number 3
Be observant but discreet. As an evaluator, your job is to notice the little things that others might miss. Pay attention to the service quality, the atmosphere, and even the small details like cleanliness and presentation. But remember, you’re there to evaluate, not to disrupt!
✨Tip Number 4
Don’t forget to share your insights! After your visit, hop onto our platform and fill out those questionnaires. Your honest feedback is crucial for improving the customer experience in luxury automotive environments, so make sure your voice is heard!
We think you need these skills to ace Automotive Luxury Brand Evaluator - Scotland & Northern Ireland (Mission-Based)
Some tips for your application 🫡
Show Your Passion: Let your love for high-end performance vehicles shine through in your application. Share specific experiences that highlight your appreciation for luxury automotive environments and how they’ve shaped your perspective.
Be Detail-Oriented: Since this role involves evaluating the customer journey, make sure to emphasise your keen eye for detail. Mention any relevant experiences where you’ve had to observe and assess service quality or customer interactions.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the job description. We want to see how you fit into the luxury automotive world specifically.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for this exciting opportunity!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the key luxury automotive brands and their unique selling points. Understand what sets them apart in terms of performance, design, and customer service. This knowledge will help you articulate your appreciation for high-end vehicles during the interview.
✨Showcase Your Customer Experience Insight
Prepare to discuss your previous experiences in luxury environments, whether as a customer or evaluator. Highlight specific instances where you observed exceptional service or product knowledge, and how these experiences shaped your expectations. This will demonstrate your understanding of the luxury customer journey.
✨Practice Discreet Observation Techniques
Since the role involves evaluating customer experiences, practice your observation skills. During mock interviews or real-life scenarios, focus on noting details like ambiance, service interactions, and follow-up communications. Being able to articulate these observations clearly will set you apart.
✨Be Honest and Unbiased
Emphasise your ability to provide honest feedback without personal biases. Prepare examples of how you've approached evaluations in the past, ensuring you can convey your commitment to delivering constructive insights. This quality is crucial for influencing the luxury automotive experience positively.
