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- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global presence.
- Benefits: Flexible hours, exclusive access to premium brands, and the chance to influence the industry.
- Why this job: Perfect for car enthusiasts wanting to shape the future of luxury automotive experiences.
- Qualifications: Must be 18+, have a passion for cars, and a keen eye for detail.
- Other info: Freelance position with opportunities to complete certifications and access exclusive missions.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Must be 18 years of age or older. Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Own a car and has a driving license. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
This is a freelance, project-based position with flexible working hours.
Automotive Luxury Brand Evaluator - North West (Mission-Based) employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - North West (Mission-Based)
✨Tip Number 1
Get to know the brand inside out! Before you step into that showroom, do a bit of homework on the luxury automotive brands you'll be evaluating. Familiarise yourself with their latest models, unique selling points, and customer service ethos. This way, you can engage more meaningfully and provide valuable feedback.
✨Tip Number 2
Dress the part! When you're visiting high-end showrooms, your appearance matters. Dress smartly to match the luxury environment. It shows respect for the brand and helps you blend in, making it easier to observe and evaluate the customer experience without drawing attention to yourself.
✨Tip Number 3
Be an active participant! Don’t just sit back and observe; engage with the staff and ask questions. This not only enriches your experience but also gives you insights into the service level and knowledge of the brand specialists. Plus, it makes your feedback more comprehensive!
✨Tip Number 4
Use our platform to share your insights! After your visit, hop onto CXG Live and fill out those questionnaires. Your honest feedback is crucial for improving the luxury customer journey. Plus, it keeps you in the loop for future missions that match your interests. So, let’s get evaluating!
We think you need these skills to ace Automotive Luxury Brand Evaluator - North West (Mission-Based)
Some tips for your application 🫡
Show Your Passion for Luxury Vehicles: When you're writing your application, let your love for high-end performance vehicles shine through. Share specific experiences that highlight your appreciation for luxury brands and the customer experience they offer.
Be Detail-Oriented: Since this role involves evaluating the customer journey, make sure to emphasise your keen eye for detail in your application. Mention any relevant experiences where you’ve had to observe and assess service quality or customer interactions.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the job description. Show us how your background fits perfectly with what we’re looking for in a Luxury Automotive Experience Evaluator.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Familiarise yourself with the key luxury automotive brands and their unique selling points. Understand what sets them apart in terms of performance, design, and customer service. This knowledge will help you articulate your insights during the interview.
✨Showcase Your Passion
Let your enthusiasm for high-end vehicles shine through. Share personal experiences with luxury cars and how they’ve influenced your understanding of customer expectations. This will demonstrate your genuine interest in the role and the industry.
✨Prepare Thoughtful Questions
Think of insightful questions to ask about the company’s approach to customer experience and how they measure success. This shows that you’re not just interested in the position but also in contributing to their mission of enhancing luxury experiences.
✨Practice Observational Skills
Since the role involves evaluating customer journeys, practice your observational skills before the interview. Consider visiting a luxury showroom and noting down your impressions. This will help you discuss your evaluation process confidently during the interview.
