Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Evaluate luxury brands and provide feedback to enhance customer experiences.
- Company: Join CXG, a leader in luxury brand evaluation.
- Benefits: Flexible assignments, competitive compensation, and reimbursement for purchases.
- Why this job: Turn your passion for luxury into a rewarding career with iconic brands.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: No experience needed; just bring your love for luxury and keen observation skills.
The predicted salary is between 13 - 16 £ per hour.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
- Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
- Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG:
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
- Must be 18 years or older (21 years or older in the United States).
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
Become a Luxury Brand Evaluator (UK)- Apply Now in London employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator (UK)- Apply Now in London
✨Tip Number 1
Get to know the brands you want to evaluate! Dive into their history, values, and latest collections. This will not only help you during evaluations but also show your genuine interest when you chat with potential employers.
✨Tip Number 2
Network like a pro! Connect with others in the luxury space on platforms like LinkedIn. Join groups or forums where you can share insights and learn from fellow evaluators. You never know who might have a lead on your next assignment!
✨Tip Number 3
Be proactive! Don’t just wait for assignments to come to you. Regularly check our website for new missions that match your interests. The more you apply, the better your chances of landing those coveted roles.
✨Tip Number 4
Stay organised! Keep track of your applications and deadlines. Use tools or apps to manage your time effectively, ensuring you never miss an opportunity to evaluate a brand you love.
We think you need these skills to ace Become a Luxury Brand Evaluator (UK)- Apply Now in London
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! Share your experiences with premium products and how they’ve influenced your perspective on customer service.
Be Honest and Observant: As a luxury brand evaluator, your feedback is crucial. Make sure to highlight your ability to observe details and provide honest insights in your application. We want to know you can spot the little things that make a big difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to reflect the specific role of a luxury brand evaluator. Mention any relevant experiences or skills that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at CXG group
✨Know Your Luxury Brands
Before the interview, do your homework on the luxury brands you'll be evaluating. Familiarise yourself with their history, values, and recent news. This will not only show your passion for the industry but also help you articulate why you want to work with these iconic names.
✨Showcase Your Observational Skills
As a luxury brand evaluator, keen observation is key. Prepare examples from your past experiences where you've had to pay attention to detail or assess customer service. This will demonstrate your ability to provide valuable feedback and highlight your suitability for the role.
✨Be Ready to Discuss Customer Experience
Think about what makes a great customer experience in the luxury sector. Be prepared to discuss your views on service quality, ambiance, and overall customer satisfaction. This will show that you understand the nuances of luxury retail and are ready to contribute meaningfully.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the types of missions you might undertake or how feedback is used to improve services. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.
