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- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: Join CXG, a leader in customer experience with iconic luxury brands.
- Benefits: Flexible assignments, competitive compensation, and potential reimbursement for purchases.
- Why this job: Turn your passion for luxury into a rewarding career while shaping the future of premium brands.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: Enjoy the freedom to work on your terms with a user-friendly mobile platform.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility: each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities: perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Requirements:
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Freelance Luxury Brand Evaluator in Leeds, UK employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator in Leeds, UK
✨Tip Number 1
Get to know the brands you're evaluating! Dive into their history, values, and latest collections. This will not only help you provide better feedback but also show your genuine interest during any discussions.
✨Tip Number 2
Practice your observation skills! When visiting stores or browsing online, take notes on everything from the store layout to the staff's approach. The more detailed your feedback, the more valuable it is to the brands.
✨Tip Number 3
Network with other evaluators! Join forums or social media groups where you can share experiences and tips. We can learn a lot from each other, and who knows, you might find some hidden gems in the luxury world!
✨Tip Number 4
Don't hesitate to apply through our website! It's super easy to register and start exploring missions that excite you. The sooner you get involved, the quicker you can start making an impact in the luxury market!
We think you need these skills to ace Freelance Luxury Brand Evaluator in Leeds, UK
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! Share specific examples of how you've engaged with premium products or experiences. This will help us see your genuine interest in the role.
Be Detailed and Observant: As a luxury brand evaluator, attention to detail is key. In your application, highlight any experiences where you’ve had to observe and assess quality or service. This will show us that you have the right mindset for the job!
Tailor Your Application: Make sure to customise your application to fit the role. Mention the specific luxury brands you admire and why. This personal touch can really make your application stand out to us!
Apply Through Our Website: We encourage you to apply directly through our website at live.cxg.com. It’s super easy to navigate, and you’ll be able to complete your profile and get started on your journey with us in no time!
How to prepare for a job interview at CXG group
✨Know Your Brands
Familiarise yourself with the luxury brands you'll be evaluating. Research their history, values, and recent news. This will not only show your passion for the industry but also help you articulate how you can contribute to enhancing their customer experience.
✨Showcase Your Observational Skills
During the interview, highlight your ability to notice details that others might overlook. Share examples from your own experiences as a customer in luxury settings, focusing on what impressed you or what could have been improved.
✨Be Ready to Discuss Flexibility
Since this role offers flexible assignments, be prepared to discuss how you manage your time effectively. Share strategies you use to balance multiple tasks and ensure you meet deadlines while maintaining quality in your evaluations.
✨Prepare Thoughtful Questions
At the end of the interview, ask insightful questions about the role and the company. This shows your genuine interest and helps you understand how you can align your skills with their expectations. For example, inquire about the types of feedback they find most valuable from evaluators.
