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- Tasks: Evaluate luxury brands through in-store and online experiences, providing valuable feedback.
- Company: CXG is a global leader in customer experience for premium and luxury brands.
- Benefits: Enjoy flexible working hours and the ability to choose assignments that suit your interests.
- Why this job: Make a real impact on luxury brands while enjoying diverse tasks and a vibrant community.
- Qualifications: Must be 18+, a current luxury brand customer, and detail-oriented; no prior experience needed.
- Other info: Work remotely via our mobile app and join a network of over 80,000 evaluators worldwide.
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the luxury brand we represent.
To become an evaluator with us, follow these simple steps:
- Register on live.cxg.com and receive an email with your credentials.
- Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
- Check the ‘welcome package’ and pass the general certification.
- You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Requirements:- Must be 18 years or older.
- Existing client of premium and luxury brands.
- Not contractually engaged with any retail brands, to maintain integrity.
- Punctual, organized, detail-oriented, reliable.
- Observant, passionate about customer experience.
- No prior experience needed, we look for honest feedback from real customers.
Freelance Luxury Brand Evaluator - Swindon and Exeter employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Swindon and Exeter
✨Tip Number 1
Familiarise yourself with the luxury brands you love. As a Freelance Luxury Brand Evaluator, your insights will be more valuable if you have a genuine passion for these brands. Visit their websites, follow them on social media, and engage with their products to understand their customer experience better.
✨Tip Number 2
Network with other evaluators or individuals in the luxury sector. Join online forums or social media groups where you can share experiences and tips. This can help you gain insights into what makes a successful evaluation and how to approach different assignments.
✨Tip Number 3
Stay organised and punctual. As you'll be evaluating various brands, keeping track of your assignments and deadlines is crucial. Use a planner or digital calendar to manage your time effectively and ensure you meet all project objectives.
✨Tip Number 4
Be observant and detail-oriented during your evaluations. Take notes on your experiences immediately after each visit or interaction. This will help you provide accurate and constructive feedback, which is essential for influencing brand strategies.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Swindon and Exeter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freelance Luxury Brand Evaluator. Familiarise yourself with the types of evaluations you will be conducting and the importance of providing objective feedback.
Highlight Relevant Experience: Even if you don't have direct experience in luxury retail, emphasise your experiences as a customer of luxury brands. Share specific examples of your interactions and what you value in customer service to demonstrate your suitability for the role.
Craft a Strong Profile: When registering on the CXG platform, take your time to fill out your profile thoroughly. Include details about your preferences and interests in luxury brands, as this will help match you with suitable assignments.
Be Authentic: Since the role requires honest feedback from real customers, ensure that your application reflects your genuine opinions and experiences with luxury brands. Authenticity is key to maintaining the integrity of the evaluations.
How to prepare for a job interview at CXG group
✨Show Your Passion for Luxury Brands
Make sure to express your genuine interest in luxury brands during the interview. Share your experiences as a customer and how they have shaped your understanding of what makes a brand truly exceptional.
✨Demonstrate Objectivity
Since the role requires unbiased evaluations, be prepared to discuss how you can provide objective feedback. Highlight any experiences where you had to assess something critically without personal bias.
✨Be Detail-Oriented
As a Luxury Brand Evaluator, attention to detail is crucial. During the interview, give examples of situations where your meticulous nature helped you notice important aspects that others might overlook.
✨Familiarise Yourself with the Evaluation Process
Understand the evaluation process and be ready to discuss how you would approach different assignments. This shows that you are proactive and have thought about how to fulfil the responsibilities of the role effectively.
