Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: Join CXG, a leader in customer experience with iconic luxury partners.
- Benefits: Enjoy flexible assignments, competitive compensation, and potential reimbursement for purchases.
- Why this job: Shape the future of luxury while working with prestigious brands you love.
- Qualifications: Must be 18+, a current customer of premium brands, and detail-oriented.
- Other info: No prior experience needed; just bring your passion for luxury!
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
1. Choose your assignments – align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully – check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback – use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
#J-18808-Ljbffr
Freelance Luxury Brand Evaluator - Silverstone, UK employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Silverstone, UK
✨Tip Number 1
Familiarise yourself with the luxury brands mentioned in the job description. Understanding their values, customer service standards, and product offerings will help you provide insightful feedback during evaluations.
✨Tip Number 2
Network with others who have experience in luxury brand evaluation or customer experience roles. Engaging with professionals in the field can provide valuable insights and tips that may enhance your application.
✨Tip Number 3
Stay updated on current trends in the luxury market. Being knowledgeable about recent developments and consumer preferences will allow you to offer relevant feedback and demonstrate your passion for the industry.
✨Tip Number 4
Prepare to showcase your observational skills. During any interviews or discussions, be ready to discuss specific examples of customer experiences you've had with luxury brands, highlighting what impressed you or what could be improved.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Silverstone, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a luxury brand evaluator. Familiarise yourself with the types of assignments and the brands you'll be working with to tailor your application accordingly.
Craft a Tailored CV: Highlight any relevant experience or skills that align with the luxury market. Emphasise your attention to detail, organisational skills, and passion for customer experience, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for luxury brands and customer experience. Share specific examples of how your background makes you a great fit for evaluating premium brands, and mention any personal experiences with luxury products.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a luxury brand evaluator.
How to prepare for a job interview at CXG group
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury brands during the interview. Share personal experiences with premium products and how they have influenced your perspective on customer service.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Be prepared to discuss how you observe and assess customer experiences, highlighting any relevant examples from your past.
✨Familiarise Yourself with the Brands
Research the luxury brands mentioned in the job description, such as Louis Vuitton and Prada. Being knowledgeable about their values and customer service standards will show your commitment and readiness for the role.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. This could include inquiries about the evaluation process or how feedback is used to improve customer experiences, demonstrating your proactive approach.
