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- Tasks: Evaluate luxury brands through discreet visits and online experiences, providing valuable feedback.
- Company: CXG is a global leader in customer experience for premium and luxury brands.
- Benefits: Enjoy flexible working hours and the ability to choose assignments that suit your interests.
- Why this job: Make a real impact on luxury brands while enjoying diverse tasks and a vibrant community.
- Qualifications: Must be 18+, a current luxury brand customer, and detail-oriented; no prior experience required.
- Other info: Work remotely via our mobile app and join a network of over 80,000 evaluators worldwide.
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the luxury brand we represent.
To become an evaluator with us, follow these simple steps:
- Register on live.cxg.com and receive an email with your credentials.
- Log into our platform and tell us more about yourself.
- Once this is done, our team will verify your profile and contact you.
- Check the ‘welcome package’ and pass the general certification.
- You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.
Freelance Luxury Brand Evaluator - Lyndhurst, Egham, Nottingham and Solihull employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Lyndhurst, Egham, Nottingham and Solihull
✨Tip Number 1
Familiarise yourself with the luxury brands you love. Being an existing customer means you already have insights into their products and services, so think about your experiences and how they can inform your evaluations.
✨Tip Number 2
Stay updated on current trends in the luxury market. Understanding what’s popular or changing in the industry will help you provide more relevant and impactful feedback during your evaluations.
✨Tip Number 3
Practice being observant and detail-oriented in your everyday shopping experiences. The more you train yourself to notice the small details, the better your evaluations will be, which is crucial for influencing brand strategies.
✨Tip Number 4
Engage with other evaluators or communities online. Sharing experiences and tips with others who are also passionate about luxury brands can provide you with valuable insights and enhance your evaluation skills.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Lyndhurst, Egham, Nottingham and Solihull
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freelance Luxury Brand Evaluator. Familiarise yourself with the types of evaluations you will be conducting and the importance of providing objective feedback.
Highlight Relevant Experience: Even if you don't have direct experience in luxury retail, emphasise your experiences as a customer of luxury brands. Share specific examples of your interactions and what you value in customer service.
Craft a Strong Profile: When registering on the CXG platform, take your time to fill out your profile thoroughly. Include details about your interests in luxury brands and any relevant experiences that showcase your attention to detail and passion for customer experience.
Prepare for Certification: After registration, you'll need to pass a general certification. Review any materials provided in the welcome package carefully to ensure you understand the evaluation process and expectations before taking the certification.
How to prepare for a job interview at CXG group
✨Show Your Passion for Luxury Brands
Make sure to express your genuine interest in luxury brands during the interview. Share your experiences as a customer and what you love about these brands, as this will demonstrate your understanding of their value and importance.
✨Be Prepared to Discuss Objectivity
Since the role requires providing unbiased feedback, be ready to discuss how you can maintain objectivity in your evaluations. Highlight any experiences where you've had to provide honest feedback, even if it was critical.
✨Familiarise Yourself with the Evaluation Process
Understand the evaluation process and the types of assignments you might encounter. Being knowledgeable about what is expected will show that you are proactive and serious about the role.
✨Demonstrate Attention to Detail
As a Luxury Brand Evaluator, attention to detail is crucial. During the interview, provide examples of situations where your attention to detail made a difference, whether in personal or professional contexts.
