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- Tasks: Evaluate luxury brands by assessing customer experiences and providing feedback.
- Company: CXG connects premium brands with evaluators globally, enhancing customer experiences.
- Benefits: Enjoy flexible assignments, compensation for your time, and potential reimbursement on purchases.
- Why this job: Shape the future of luxury while working with iconic brands you love.
- Qualifications: Must be 18+, a current customer of luxury brands, and detail-oriented.
- Other info: No prior experience needed; just bring your passion for luxury and customer experience.
The predicted salary is between 24000 - 36000 £ per year.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Minimum Requirements:
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
About CXG:
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Become a Luxury Brand Evaluator in Brent Cross, UK- Apply Now employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in Brent Cross, UK- Apply Now
✨Tip Number 1
Familiarise yourself with the luxury brands mentioned in the job description. Understanding their values, customer service standards, and product offerings will help you engage more effectively during evaluations.
✨Tip Number 2
Network with current or former evaluators if possible. They can provide insights into the evaluation process and share tips on how to excel in your role, which can be invaluable when you're starting out.
✨Tip Number 3
Stay updated on trends in the luxury market. Being knowledgeable about current fashion, beauty, and automotive trends will enhance your evaluations and show your passion for the industry.
✨Tip Number 4
Practice your observational skills. Try visiting luxury stores as a customer and take mental notes of your experience. This will prepare you for the detailed feedback required in your evaluations.
We think you need these skills to ace Become a Luxury Brand Evaluator in Brent Cross, UK- Apply Now
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a luxury brand evaluator entails. Familiarise yourself with the responsibilities and expectations outlined in the job description to tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct experience in luxury brands, emphasise any relevant skills or experiences that demonstrate your attention to detail, customer service abilities, and passion for luxury products. This could include personal shopping experiences or customer service roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for luxury brands and your understanding of customer experience. Use specific examples to illustrate your points and explain why you would be a great fit for CXG.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your CV and cover letter are well-structured and professional. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CXG group
✨Research the Brands
Before your interview, take some time to research the luxury brands you'll be evaluating. Familiarise yourself with their history, values, and recent news. This will not only show your passion for the industry but also help you answer questions more effectively.
✨Showcase Your Observational Skills
As a luxury brand evaluator, keen observation is key. During the interview, provide examples of how you've noticed details in past experiences, whether in retail or other customer service roles. Highlighting your attention to detail will demonstrate your suitability for the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, the brands you'll work with, and the evaluation process. This shows your genuine interest and helps you determine if the position aligns with your career goals.
✨Emphasise Flexibility and Reliability
Since the role involves flexible assignments, it's important to convey your reliability and adaptability. Share examples of how you've successfully managed multiple tasks or adapted to changing circumstances in previous roles.
