Administrative Assistant in Treorchy

The Administrative Assistant will provide effective administrative service to aid the efficient running of the Integrated Autism Service. As well as administrative tasks, the post holder will collect and input statistical information on client activity in line with both local and national requirements as determined by the Welsh Assembly Government. The post holder will be expected to plan and prioritise their own workload, ensuring systems are in place to meet deadline requirements for Cwm Taf Morgannwg University Health Board and Welsh Government.

Responsibilities

• Act as the first point of contact for enquiries related to autism assessments.
• Manage and process referrals in line with service protocols.
• Schedule and coordinate assessment appointments with clinicians and clients.
• Maintain accurate and confidential records using electronic systems.
• Provide administrative support for multidisciplinary team meetings.
• Assist in data collection and reporting to support service improvement.

Qualifications and requirements

Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government's Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.

Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form. Applications are welcome in either Welsh or English, with no preference given to the language used. We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles. All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification. We are proud to be a Living Wage Employer.

Welsh skills: This post is advertised as Welsh Desirable. Not required, but an advantage when short-listing; speaking & listening at Level 3 (equivalent to CEFR B2) or above is preferred for basic conversations with patients about their everyday health.

Location and about CTM

We are seeking a highly motivated individual to work as an Administrative Assistant supporting the Integrated Autism Service covering pan CTM, based at Ysbyty George Thomas. Located in the heart of South Wales, we are central to Cardiff, Newport, and Swansea. We are an NHS organisation dedicated to compassionate patient care and building healthier communities. At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Our CTM 2030 Strategy focuses on uniting our region around shared health and wellbeing goals.

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. We are a Living Wage Employer.