Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
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Job overview
We are looking for an organised and proactive Office Manager to lead the administrative function of our Occupational Health Service. Working closely with the Head of People Health & Wellbeing Services, you will oversee the delivery of a high-quality administration and clerical service supporting managers and staff across Cardiff and Vale University Health Board and Cwm Taf Morgannwg University Health Board.
The successful candidate will provide day-to-day leadership of the administration team, ensuring the efficient planning, organisation and booking of Occupational Health services. You will play a key role in maintaining effective office operations, supporting service delivery, managing workloads and ensuring a professional and responsive service for stakeholders.
This is an excellent opportunity for someone with strong organisational, communication and leadership skills who can work effectively in a busy environment and contribute to the ongoing development of a collaborative Occupational Health Service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
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The post holder will operate within the collaborative working model which encompasses both Cardiff and Vale UHB and Cwm Taf Morgannwg UHB with a requirement to work across all OH sites where required as well as providing a service to external organisastions as directed.
The post holder will manage their own workload and act as day to day manager for the Occupational Health administration staff as part of the collaborative model. The post holder will undertake all duties with regard to staff management.
The post holder will ensure that the Occupational Health waiting lists are managed efficiently by establishing safe and effective systems of work.
The post holder will identify any shortfalls in capacity and demand and escalate as required, to ensure that the UHB achieve and maintain their waiting list targets in relation to Occupational Health Key Performance Indicators and all other standards.
The post holder will work closely with the Occupational Health Business Support manager in planning/maintaining activity for the Service.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Equality and Diversity: We welcome applications from all protected groups under the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership, as well as those from the Armed Forces community.
Sponsorship: Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance.
Use of AI: We review applications against role-specific criteria. Whilst AI tools can be helpful, applications that rely heavily on AI-generated or generic content may not provide the necessary detail, which may reduce the chances of being shortlisted. To give your application the best chance, please ensure the information you provide is both accurate and authentic, and tailor your examples to the criteria in the Person Specification.
Correspondence: Please check your email regularly, as all recruitment correspondence will be sent to the address on your application. Applications are accepted in Welsh or English with no preference.
Additional information: We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles. All posts are subject to relevant checks, including Disclosure and Barring Service checks and, where required, Professional Registration verification.
We are proud to be a living wage employer.
Occupational Health Office Manager in Pontyclun employer: Cwm Taf Morgannwg University Health Board
Cwm Taf Morgannwg University Health Board is an exceptional employer, offering a supportive and collaborative work environment dedicated to delivering outstanding patient care. With a strong focus on employee growth, generous benefits including a leading pension and flexible working options, and a commitment to diversity and compassion, you will thrive in a role that not only enhances your career but also positively impacts the community. Located in the beautiful region of South Wales, you can enjoy both vibrant city life and serene natural landscapes, making it an ideal place for work-life balance.
Contact Details:
Cwm Taf Morgannwg University Health Board Recruitment Team
