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For Companies At a Glance
- Tasks: Support trainees and patients with administrative duties in a dynamic healthcare environment.
- Company: Join Cwm Taf Morgannwg University Health Board, a leading NHS employer in Wales.
- Benefits: Enjoy flexible work, generous leave, career growth, and ongoing learning opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a supportive team.
- Qualifications: Vocational Level 3 or equivalent experience in administration, preferably in a healthcare setting.
- Other info: Work in a vibrant location near Cardiff, with access to beautiful countryside and coast.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The closing date is 11 February 2026. This post is fixed term/secondment for 2 years until 19 January 2028 to cover a secondment. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
We are seeking a Band 4 Lead Administrator to provide supporting administrative and reception duties as required, supporting Trainees, patients and visitors within the National Imaging Academy (NIAW). The successful applicant will demonstrate excellent communication skills, being able to engage and work with a large multidisciplinary team from across organisations.
NIAW's primary function is to provide high quality training to the imaging workforce across Wales. It is also charged with hosting a research and innovation hub for diagnostic imaging in NHS Wales, collaborating with NHS, academia and industry partners to develop and exploit research and innovation opportunities in Wales. NIAW also has a business function, generating income through the hosting of RCR examinations, diagnostic imaging training/development courses and external events. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- The post holder will work alongside the NIAW Administration Team and a wider multidisciplinary team of Academy Director, Managers, Trainers and Researchers to provide comprehensive and effective administration support, working as part of a team providing efficient services for training, assessment, research and innovation activities.
- The post holder will also provide creative and technical support in the marketing of NIAW and its services.
- The post holder will be required to provide supporting clerical and administrative duties as required and support the patient pathway within the Academy.
- The post holder will provide a comprehensive administrative and operational support function to the Imaging Academy to ensure its smooth day-to-day management and contributing to the delivery of high-quality training programmes in line with educational targets and in accordance with the requirements set out by the Royal College of Radiologists.
- The post holder will welcome and direct visitors, including covering reception duties as required, and assist patients who attend the Academy.
- The post holder will assist Academy staff and Trainers to provide safe care for patients within the Academy using knowledge and skills developed in the role to chaperone Ultrasound examinations as well as providing patients, carers and relatives, advice information and guidance about appointments within the Imaging Academy.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full job description and person specification attached with the supporting documents or please click apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge- Vocational Level 3 in a relevant subject or equivalent skills, knowledge and experience.
- Knowledge of administrative practices and secretarial procedures and office systems.
- Understanding of confidentiality and governance of data.
- ECDL or similar computer qualification.
- RADIS and Oracle Training.
- Substantial administration experience in an NHS/Health setting.
- Experience of using computer packages and clinical databases, including data entry.
- Experience in a customer focused environment.
- Previous experience of managing and implementing patient, trainee and trainer feedback.
- Excellent interpersonal and communication skills.
- Excellent organisational and time management skills.
- Excellent IT skills including advanced keyboard skills and proficient use of Microsoft Excel, Word, Outlook and PowerPoint.
- Welsh Language Speaking/Listening Skills at Level 3 or above.
- Possess a positive, empathetic and caring attitude.
- Possess a strong commitment to improving patients' experiences and care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Academy Lead Administrator in Pencoed employer: Cwm Taf Morgannwg University Health Board
Contact Detail:
Cwm Taf Morgannwg University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academy Lead Administrator in Pencoed
✨Tip Number 1
Network like a pro! Reach out to current employees at CTM or similar organisations on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the National Imaging Academy's recent projects. Show us you’re genuinely interested in their work and how you can contribute to their goals.
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with a multidisciplinary team, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Team CTM!
We think you need these skills to ace Academy Lead Administrator in Pencoed
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Academy Lead Administrator. We want to see how you can contribute to our team and support the National Imaging Academy's mission.
Show Off Your Communication Skills: Since this role involves working with a multidisciplinary team, it's crucial to demonstrate your excellent communication skills in your application. Share examples of how you've effectively engaged with others in previous roles.
Highlight Relevant Experience: Be sure to showcase any substantial administration experience you've had, especially in an NHS or health setting. We love seeing how your background can help us provide high-quality training and support at the Academy.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensure you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Academy Lead Administrator. Familiarise yourself with the key duties mentioned in the job description, such as supporting trainees and managing administrative tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you engaged with multidisciplinary teams or handled customer queries. Practising these scenarios will help you articulate your experiences confidently during the interview.
✨Highlight Your Organisational Skills
As an Academy Lead Administrator, you'll need to juggle multiple tasks. Be ready to discuss your time management strategies and how you prioritise tasks. Consider sharing specific examples where your organisational skills led to successful outcomes, especially in a busy environment like the NHS.
✨Embrace the Team Spirit
This role requires working closely with various teams, so it's essential to convey your ability to collaborate. Prepare to talk about your experience working in team settings, how you contribute to a positive team dynamic, and any instances where you helped resolve conflicts or improve team efficiency.
