Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
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Job overview
The Commissioning Support Officer will be the responsible operational lead for the co-ordination and day to day management of:
• Individual Patient Funding Requests (IPFR) and appeals for Cwm Taf Morgannwg UHB in line with the All Wales Policy for making decisions on IPFR.
• Prior Approval (Non Contracted Activity) for NHS treatments that fall within and outside the UHB’s contractual framework and facilitate repatriation of patients back to local services where appropriate.
• Supporting the Welsh Health Specialised Services (WHSSC) referral management process.
• Supporting operational, planning and commissioning colleagues in reviewing and amending contract agreements such as SLAs and LTAs.
This post is fixed term/secondment to cover for maternity leave. Minimum 9 months, possible extension to 12 months. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.
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- Support the Head of Commissioning in ensuring the Health Board is compliant with the All Wales Prior Approval (PAR) and NHS Wales Policy Making Decisions on Individual Patient Funding Requests (IPFR).
- Review applications, ensure all supporting information is collated.
- Where appropriate, decision making when considering PAR applications.
- Provide administration support for the panel meetings and maintain associated audit trail.
- Communicating funding application decisions.
- Maintaining the IPFR/PAR database.
- Updating the national IPFR database.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
- Support the co-ordination and administration of all aspects of the Cwm Taf Morgannwg UHB IPFR panel including taking notes of the panel meetings and preparing outcome notes and letters for the IPFR lead, ensuring there is an appropriate audit trail on the decisions making of the IPFR panel.
- Responsible for ensuring that IPFR & PAR requests are dealt with in a timely equitable and effective manner, ensuring the administration of the requests adheres to the All Wales policies in terms of process including time scales and acknowledgements etc.
- Review all IPFR applications, prior approval (Non Contracted Activity) requests and requests for treatment abroad to ensure that agreed processes within the policy are adhered to, including timescales, record keeping etc. This will include ensuring all documentation is completed, requesting information and supporting documentation as required either as identified by the post holder or by the IPFR lead.
- Provide advice and support to internal and external colleagues on the IPFR process, prior approval (Non-Contracted Activity) process, treatment abroad, and on individual IPFR, prior approval cases as required.
- Be responsible for ensuring systems and processes are in place to monitor IPFR in line with internal and external quality standards, including the management of the IPFR database.
In addition if Katie Games is unavailable, please contact:
Claire Tynan- Preece: Commissioning Manager: [email protected]
Equality and Diversity: We welcome applications from all protected groups under the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership, as well as those from the Armed Forces community.
Sponsorship: Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance.
Use of AI: We review applications against role-specific criteria. Whilst AI tools can be helpful, applications that rely heavily on AI-generated or generic content may not provide the necessary detail, which may reduce the chances of being shortlisted. To give your application the best chance, please ensure the information you provide is both accurate and authentic, and tailor your examples to the criteria in the Person Specification.
Correspondence: Please check your email regularly, as all recruitment correspondence will be sent to the address on your application. Applications are accepted in Welsh or English with no preference.
Additional information: We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles. All posts are subject to relevant checks, including Disclosure and Barring Service checks and, where required, Professional Registration verification.
We are proud to be a living wage employer.
Commissioning Support Officer in Mountain Ash employer: Cwm Taf Morgannwg University Health Board
Cwm Taf Morgannwg University Health Board is an exceptional employer, offering a supportive and collaborative work environment dedicated to delivering outstanding patient care. With a strong focus on employee growth, generous benefits including a leading pension and flexible working options, and a commitment to diversity and compassion, you will thrive in a role that not only enhances your career but also positively impacts the community. Located in the beautiful region of South Wales, you can enjoy both vibrant city life and serene natural landscapes, making it an ideal place for work-life balance.
Contact Details:
Cwm Taf Morgannwg University Health Board Recruitment Team
