Phlebotomy Manager in Merthyr Tydfil

The phlebotomy team are staff members of Pathology at Royal Glamorgan Hospital and Prince Charles Hospital, also providing an outpatient service at Ysbyty Cwm Rhondda and Dewi Sant hospital. The post holder will be responsible for the day-to-day management of the Phlebotomy staff and will be required to provide a pivotal role in the patient pathway within inpatient and outpatient departments supporting clinical duties as required. The post holder is a valued member of pathology management, undertaking the role independently, working within a broad range of occupational policies and professional guidelines.

To act as the Lead Phlebotomist responsible for the day-to-day management of the phlebotomy staff and the service we provide within Cwm Taf Morgannwg University Health Board (CTMUHB) main sites and community hospitals. To liaise and assist qualified staff to provide safe care for patients within clinical haematology and the outpatients department and ward areas. To manage and co-ordinate the Phlebotomy staff, enabling those staff to support registered staff in the numerous disciplines. To contribute to service improvements and communication ensuring safe and timely patient care.

As the phlebotomy manager you will work closely and take instruction from the Senior nurse in Haematology providing an overview management of all sites and phlebotomy services with the support of an onsite band 3 senior phlebotomist at Royal Glamorgan and Prince Charles hospitals.

• Act as the Lead Phlebotomist responsible for the day-to-day management of the phlebotomy staff within Pathology.
• Liaise and assist qualified staff to provide safe care for patients within clinical haematology and the outpatients department and ward areas.
• Assign areas of work and duties to phlebotomy staff on a staff rota.
• Maintain clinical skills to carry out venepuncture and use Aseptic Non-Touch Technique to perform venepuncture.
• Deliver formal venepuncture training to all staff within Clinical Haematology Department.

This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn’t need to have skills in Welsh, we’ll consider it an advantage when short-listing candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy – Our Health, Our Future – focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve. We treat everyone with respect. We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

• Qualifications and Knowledge

• NVQ level 3 in healthcare or equivalent knowledge and experience.
• Knowledge of phlebotomy/pathology standards of practice and protocols & policies.
• IT skills with familiarity of Microsoft, Word, Excel, PowerPoint.
• ILM management qualification or experience and knowledge in the management of staff.
• Welsh language speaking/listening skills at Level 3 or above.

• Experience in the role of a phlebotomist and pathology department.
• Experience in delivering training.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.