At a Glance
- Tasks: Lead and manage Specialty Medicine services across three hospitals, ensuring excellent patient care.
- Company: Join CTM University Health Board, a major employer in beautiful South Wales.
- Benefits: Enjoy a leading pension, generous leave, flexible work, and career growth opportunities.
- Why this job: Make a real difference in healthcare while working in a supportive, team-oriented environment.
- Qualifications: Experience in operational management and team leadership in healthcare settings.
- Other info: Be part of a diverse team dedicated to improving health and wellbeing in the community.
The predicted salary is between 36000 - 60000 £ per year.
This role provides an excellent opportunity for an experienced, motivated and passionate operational services manager, to be responsible for the management of Specialty Medicine services across the three acute hospitals in CTM University Health Board. The Specialty Medicine Directorate sits within the Unscheduled Care Group within CTM Health Board and covers the following specialities: Cardiology, Respiratory, Diabetes & Endocrine, Rheumatology, Sports & Exercise Medicine, Rapid Diagnostics, Neurology and Nephrology.
The successful candidate will have in depth knowledge and experience of the performance management and service development of a wide range of medical specialities, which includes managing referral to treatment performance and single cancer pathway management. We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside the day-to-day operational management.
The Service Manager will deputise for the Directorate Manager and have experience of managing teams, with the ability to maintain a supportive team environment and provide opportunities for continued learning and development. In addition to the day to day management of the Directorate, the post holder will competently deputise for the Directorate Manager.
The Service Manager will have managerial experience in leading teams, and will possess leadership skills to deal competently with difficult issues ensuring that policy is implemented and performance managed on behalf of the Directorate senior management team. Responsible for ensuring that their teams continually deliver improvements to patient services and staff working practices aligned to the principles of Values Based.
The post holder has line management responsibility for the Directorate support teams. Be part of Health Board Senior Manager On Call Rota.
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses On Uniting Our Region Around Shared Health And Wellbeing Goals. Our Values Guide Us Daily: We listen, learn, and improve; We treat everyone with respect; We work together as one team.
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
For further details / informal visits contact: Name: Dean Packman Job title: Directorate Manager
Service Manager in London employer: Cwm Taf Morgannwg University Health Board
Contact Detail:
Cwm Taf Morgannwg University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at CTM or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching CTM's values and recent initiatives. Show us that you’re not just a fit for the role, but also for our team culture. We love candidates who align with our mission!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired teams and tackled challenges. We want to hear how you’ve made a difference in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining Team CTM.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing teams and improving patient services, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills: We want to see how you've led teams in the past. Share specific examples of how you've dealt with challenges and implemented policies effectively. This will help us gauge your fit for our supportive team environment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Know Your Specialties
Make sure you brush up on the specific medical specialties mentioned in the job description, like Cardiology and Neurology. Being able to discuss these areas confidently will show that you're not just familiar with the role but also genuinely interested in the services provided.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you had to manage difficult situations or implement policy changes. This will help you illustrate your leadership style and how you can inspire and support your future team.
✨Align with CTM Values
Familiarise yourself with CTM's values, such as teamwork and respect. During the interview, weave these values into your responses to demonstrate that you share the same ethos and are ready to contribute positively to the workplace culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the challenges the Directorate is currently facing or how they measure success in patient care. This shows your proactive approach and genuine interest in making a difference within the team.
