Workforce Development Programme Administrator in Llantrisant

An exciting opportunity has arisen for an enthusiastic, motivated and highly organised individual to join the Pharmacy Workforce Development team as a Programme Administrator. This rewarding role is ideal for someone who thrives in a dynamic environment and is passionate about supporting the development of the future pharmacy workforce. We are seeking a proactive and adaptable individual with excellent communication and administrative skills, who can confidently manage competing priorities while delivering high-quality support across a range of workforce programmes.

The ideal candidate will be an independent thinker who uses initiative effectively and builds strong, collaborative relationships with a wide range of stakeholders, including healthcare professionals, managers, education providers and external partners. You will play a key role within the Workforce Development and wider Pharmacy team, supporting the Principal Pharmacist for Workforce Development, Training Programme Directors, Teacher practitioners and supervisors in the coordination and delivery of training, recruitment activity, placements and workforce initiatives across the Health Board. This is an excellent opportunity to make a meaningful impact within a supportive, forward-thinking team.

The post holder will coordinate Pharmacy workforce development programmes across the Health Board, ensuring delivery within agreed timescales and organisational requirements. They will organise key processes including trainee placements, programme schedules, recruitment administration and training activities, ensuring efficient planning and delivery. The post holder will maintain accurate workforce records and databases, including trainee information, funding and programme tracking, in line with governance and reporting requirements. They will support meetings and events, preparing documentation, recording outcomes and ensuring actions are followed up. The post holder will liaise with internal departments and external organisations to coordinate activity and resolve issues. They will produce routine reports to support monitoring and continuous improvement of workforce initiatives. The role requires autonomous working, effective prioritisation and the ability to respond to changing demands while supporting efficient administrative systems.

This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve; We treat everyone with respect; We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Experience: Previous experience of working on projects or planning training events. Experience in the use of software packages/computer programmes (Word, Excel, PowerPoint, and Outlook). Experience in producing high quality reports within a set timescale. Experience of working in the NHS or of working in an Educational/Training environment. Experience in supervising staff. Developing high quality promotional documentation. Experience of taking and transcribing minutes of meetings. Experience of working with Pharmacy Education software packages/ computer programmes eg. Intrepid. Using social media/Apps etc. appropriately to support communication within the working environment.

Knowledge: Educated to NVQ/OCR Level 3 or equivalent skills, knowledge and experience, plus additional knowledge of the specialist function of Pharmacy Education, and its policies and procedures. Knowledge of administrative and clerical procedures and systems. ECDL or similar computer qualification. Evidence of Continuous Professional Development. Working knowledge of the Pharmacy Education agenda. Welsh language skills in Speaking/Listening at Level 3 or above.

Aptitude and Abilities/Skills: Advanced keyboard skills and the ability to use Microsoft Office Software packages. Possess excellent verbal, written and presentation skills. Excellent organisational and time management skills. Convey messages and ideas clearly. Ability to produce meaningful reports from databases. Ability to communicate with all levels of staff and be confident dealing with senior medical staff. Understanding of budget and financial systems. Ability to work effectively on own initiative and as part of a wider team. Evidence of undertaking presentation to groups. Able to act calmly and sensitively when undertaking pastoral duties. Maintain confidentiality and integrity at all times. Professional, enthusiastic and self‑motivated. Promote and uphold the values and behaviours of CTMUHB. Ability to travel between Cwm Taf Morgannwg University Health Board sites in a timely manner. Work flexibly to meet the requirements of the Department.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.