Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
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Job overview
An opportunity has arisen for an enthusiastic, flexible and motivated Band 3 Healthcare Support Worker with an interest in patient care/Radiology services to join our busy, friendly team. The post will be based in the Royal Glamorgan Hospital and the successful candidate will be expected to have a flexible approach in order to support other Radiology Departments across the organisation.
The post holder will have a good standard of general education including numeracy and literacy skills, with a commitment to undertake training to NVQ Level 3 in Health and Social Care/Clinical Healthcare Support.
The post holder will be required to act as a pivotal role in the patient pathway within Radiology, supporting clerical and clinical duties as required. They will have the opportunity to work in numerous areas within the department and will be expected to respond to routine queries, provide encouragement, reassurance and care to patients undergoing intimate examinations, and effectively liaise with other disciplines to discuss patient preparation, appointment times, and transport needs.
This post is fixed-term/secondment until 31st March 2027 due to the nature of the project and funding. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.
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To assist trained and medical staff to provide safe care for patients within Radiology.
To support qualified staff in the numerous disciplines within Radiology using knowledge and skills developed in the role.
To contribute to service improvements and communication ensuring safe and timely patient care.
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
The successful candidate will join our team of Healthcare Support Workers who are dedicated in the delivery of a quality service to our stakeholders.
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.
Equality and Diversity: We welcome applications from all protected groups under the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership, as well as those from the Armed Forces community.
Sponsorship: Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance.
Use of AI: We review applications against role-specific criteria. Whilst AI tools can be helpful, applications that rely heavily on AI-generated or generic content may not provide the necessary detail, which may reduce the chances of being shortlisted. To give your application the best chance, please ensure the information you provide is both accurate and authentic, and tailor your examples to the criteria in the Person Specification.
Correspondence: Please check your email regularly, as all recruitment correspondence will be sent to the address on your application. Applications are accepted in Welsh or English with no preference.
Additional information: We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles. All posts are subject to relevant checks, including Disclosure and Barring Service checks and, where required, Professional Registration verification.
We are proud to be a living wage employer.
Senior Radiology Clinical Support Worker in Llantrisant employer: Cwm Taf Morgannwg University Health Board
Cwm Taf Morgannwg University Health Board is an exceptional employer, offering a supportive and collaborative work environment dedicated to delivering outstanding patient care. With a strong focus on employee growth, generous benefits including a leading pension and flexible working options, and a commitment to diversity and compassion, you will thrive in a role that not only enhances your career but also positively impacts the community. Located in the beautiful region of South Wales, you can enjoy both vibrant city life and serene natural landscapes, making it an ideal place for work-life balance.
Contact Details:
Cwm Taf Morgannwg University Health Board Recruitment Team
