At a Glance
- Tasks: Maintain cleanliness and provide excellent service in a healthcare environment.
- Company: Join Cwm Taf Morgannwg University Health Board, a leading NHS employer in Wales.
- Benefits: Enjoy a competitive pension, generous leave, flexible work, and career growth opportunities.
- Other info: Welsh language skills are a plus; dynamic workplace with a focus on diversity.
- Why this job: Make a real difference in patient care while working in a supportive team.
- Qualifications: Experience in cleaning and good communication skills are essential.
The predicted salary is between 22181 - 27110 £ per year.
The roles will support the Facilities (Hotel Services) team in delivering Housekeeping services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Main duties of the job:
- Maintaining a high standard of environmental cleanliness
- Carrying out housekeeping, cleaning and service associated semi-skilled duties, e.g. curtain changes, removal and cleaning of fixtures and fittings, linen.
- Maintaining a safe working environment.
- Provide a Patient/Customer service.
The post holder is required to attend all relevant staff meetings and training sessions as required by the Housekeeping Manager/supervisors to maintain personal competency and comply with Health Board or legislative requirements. In accordance with housekeeping policy and procedures, occupational health and health and safety procedures.
Experience:
- Previous experience of cleaning duties.
- Experience of working with people.
- Previous experience of working within a hospital environment.
Aptitude and Abilities:
- Good communication skills.
- Able to work as part of a team.
- Skilled in the use of a variety of equipment used in cleaning services.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Housekeeper employer: Cwm Taf Morgannwg University Health Board
Cwm Taf Morgannwg University Health Board is an exceptional employer, offering a supportive and collaborative work environment dedicated to delivering outstanding patient care. With a strong focus on employee growth, generous benefits including a leading pension and flexible working options, and a commitment to diversity and compassion, you will thrive in a role that not only enhances your career but also positively impacts the community. Located in the beautiful region of South Wales, you can enjoy both vibrant city life and serene natural landscapes, making it an ideal place for work-life balance.
Contact Details:
Cwm Taf Morgannwg University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cwm Taf Morgannwg University Health Board. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cwm Taf Morgannwg University Health Board
Don't be shy about reaching out to Cwm Taf Morgannwg University Health Board directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cwm Taf Morgannwg University Health Board and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
