At a Glance
- Tasks: Join our team to maintain cleanliness and support patient care in a hospital environment.
- Company: Be part of CTM, a compassionate NHS organisation dedicated to community health.
- Benefits: Enjoy flexible part-time hours, competitive pay, and the chance to make a difference.
- Other info: Opportunities for personal growth in a diverse and dynamic workplace.
- Why this job: Contribute to a vital service while working in a supportive and inclusive team.
- Qualifications: No specific qualifications required; just a commitment to high standards and teamwork.
Housekeeper
The closing date is 25 May 2026
The roles will support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This does not mean essential; while the candidate does not need to have skills in Welsh, we’ll consider it an advantage when short‑listing and selecting candidates. This isn’t ‘fluency’, just speaking and listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents at the bottom.
Main duties of the job
- Maintaining a high standard of environmental cleanliness
- Carrying out housekeeping, cleaning and service‑associated semi‑skilled duties, e.g. curtain changes, removal and cleaning of fixtures and fittings, linen
- Maintaining a safe working environment
- Providing a Patient/Customer service
- The post holder is required to attend all relevant staff meetings and training sessions as required by the Housekeeping Manager/supervisors to maintain personal competency and comply with Health Board or legislative requirements, in accordance with housekeeping policy and procedures, occupational health and health and safety procedures
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—‘Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Experience
- Previous experience of cleaning duties, experience of working with people
- Previous experience of working within a hospital environment
Aptitude and Abilities
- Good communication skills. Able to work as part of a team
- Skilled in the use of a variety of equipment used in cleaning services
- Welsh Language Skills (Level 3 and above/B2) are desirable for this role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Housekeeper in Pontyclun employer: Cwm Taf Morgannwg University Health Board
At Cwm Taf Morgannwg University Health Board, we pride ourselves on being a Living Wage Employer that fosters a supportive and inclusive work environment. As part of our Housekeeping Services team, you'll contribute to maintaining high standards of cleanliness in a healthcare setting while enjoying flexible part-time hours and opportunities for personal growth within one of Wales's largest employers. Located in the heart of South Wales, you will benefit from a vibrant community atmosphere and access to beautiful natural surroundings, making it an ideal place to work and thrive.
Contact Details:
Cwm Taf Morgannwg University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Pontyclun
✨Tip Number 1
Get to know the company! Research Royal Glamorgan Hospital and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of a Housekeeper and be ready to share examples of your past experiences that demonstrate your commitment to cleanliness and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CTM family!
We think you need these skills to ace Housekeeper in Pontyclun
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background to what we’re looking for!
Check Your Details:Before hitting that submit button, double-check all your information. Typos and errors can make a bad impression, and we want to see your best self. Plus, keep an eye on your email for any updates from us!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Know Your Standards
Familiarise yourself with the National Standards for Housekeeping services in NHS Wales. Understanding these standards will show your commitment to maintaining cleanliness and hygiene, which is crucial for the role.
✨Showcase Team Spirit
During the interview, highlight your ability to work as part of a team. Share examples of how you've collaborated with others in previous roles, as teamwork is essential in delivering high-quality housekeeping services.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you maintain open lines of communication with colleagues and supervisors, ensuring that everyone is on the same page regarding cleanliness and service delivery.
✨Prepare for Practical Questions
Expect questions about specific cleaning procedures and how you would handle various scenarios. Brush up on standard operating procedures and think through your responses to demonstrate your knowledge and readiness for the role.
