At a Glance
- Tasks: Lead and supervise housekeeping teams to ensure top-notch service delivery.
- Company: Join Cwm Taf Morgannwg University Health Board, a vital part of NHS Wales serving 450,000 people.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Why this job: Make a real impact in healthcare while working with a dedicated team in your community.
- Qualifications: Good education or relevant experience; NVQ levels in food service are a plus.
- Other info: This role requires a DBS check and welcomes skilled worker sponsorship applications.
The predicted salary is between 28800 - 43200 £ per year.
Job summary
The Hotel Services supervisor will provide service guidance and support to staff responsible for service delivery, quality and monitoring and improving efficiency within the Hotel Services departments and at ward and department level at a community hospital and healthcare setting.
The post holder will operate as a supervisor at Princess of Wales Hospital where specified for specific services namely.
Housekeeping Services ensuring that services are delivered to agreed specification, resources are adequate and available, staffing levels are maintained.
Main duties of the job
This will include:
- As a supervisor working on a rota to lead teams of staff in service delivery operations namely; , Housekeeping Services, as directed by the Facilities Management, ensuring the successful completion of work tasks to agreed specification standards of performance and quality.
- Responsible for the day to day supervision of Hotel Services staff undertheir control.
- Ensuring the safe and efficient management of all services in accordance with legislation, policy and procedures and maintaining compliance, e.g. food safety policies, NHS National Standards of Cleanliness, hospital waste including, domestic, clinical and confidential waste is collected/disposed of in line with the current legal regulations.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The post holder will manage housekeeping department throughout shift to include:
Allocation of work, annual leave, rotas and sickness management.
Supervise and manage approx. 60 staff on shift.
Training and development of staff.
Monitoring of standards.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The post holder will manage housekeeping department throughout shift to include:
Allocation of work, annual leave, rotas and sickness management.
Supervise and manage approx. 60 staff on shift.
Training and development of staff.
Monitoring of standards.
Person Specification
Education
Essential
- Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification
Experience
Essential
- Experience in hotel services or similar experience at service supervisor/charge hand level
Person Specification
Education
Essential
- Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification
Experience
Essential
- Experience in hotel services or similar experience at service supervisor/charge hand level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Employer\’s website
Locations
Hotel Services Supervisor employer: Cwm Taf Morgannwg University Health Board
Contact Detail:
Cwm Taf Morgannwg University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Services Supervisor
✨Tip Number 1
Familiarise yourself with the specific standards and regulations that govern hotel services in a healthcare setting. Understanding NHS National Standards of Cleanliness and food safety policies will give you an edge during interviews.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in hotel services or similar environments. Be ready to discuss how you've successfully managed teams and maintained high service standards.
✨Tip Number 3
Network with current or former employees of Cwm Taf Morgannwg University Health Board. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you've had to manage staff, resolve conflicts, or ensure compliance with health and safety regulations.
We think you need these skills to ace Hotel Services Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Hotel Services Supervisor position. Tailor your application to highlight relevant experience in hotel services or supervisory roles.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hotel services or similar supervisory positions. Mention specific achievements that demonstrate your ability to manage staff and maintain high standards.
Showcase Your Skills: Make sure to include skills that are essential for the role, such as leadership, training, compliance with health and safety regulations, and effective communication. Use examples to illustrate how you've successfully applied these skills in past roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Know the Job Inside Out
Make sure you thoroughly understand the responsibilities of a Hotel Services Supervisor. Familiarise yourself with the specific duties mentioned in the job description, such as managing housekeeping services and ensuring compliance with health and safety regulations.
✨Demonstrate Leadership Skills
As a supervisor, you'll be leading a team of around 60 staff. Be prepared to discuss your previous experience in managing teams, resolving conflicts, and motivating staff. Share specific examples that highlight your leadership abilities.
✨Showcase Your Knowledge of Compliance
Understanding legislation and policies related to food safety and cleanliness is crucial. Be ready to talk about your knowledge of NHS standards and how you've ensured compliance in past roles. This will show your commitment to maintaining high standards.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and the challenges faced by the Hotel Services department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.