Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Hotel Services Team to support housekeeping and catering in a busy hospital environment.
- Company: Cwm Taf Morgannwg University Health Board is one of Wales' largest employers, dedicated to excellent patient care.
- Benefits: Enjoy flexible work, generous leave, career growth, and a leading pension.
- Why this job: Make a real difference in patient care while working in a supportive, team-oriented environment.
- Qualifications: Previous cleaning and catering experience is essential; good communication skills are a must.
- Other info: Welsh language skills are desirable but not essential; this role offers a chance to grow in the NHS.
Job summary
A job opportunity has arisen for a candidate to join part of our busy Hotel Services Team on Site at Pinewood House, Treorchy.
The position will support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.
To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Main duties of the job
The successful candidate will be required to work within a patient environment and previous experience would be an asset.
The main duties of the post include general cleaning of all areas of the Hospital in accordance with departmental schedules and specifications and in line with the National Standards of Cleanliness, alsoin the event of service pressure and according to the Job Description requirements of this role successful candidates will be required to perform catering duties.
Flexible approach to work is essential and the successful candidates will be expected to adapt to service pressures and modernization.
The successful candidates would need to be flexible with regard to movement throughout all Health Board sites.
The successful candidate must observe and maintain the highest standards of confidentiality, courtesy and consideration to all patients and fellow employees.
This post is monthly paid.
Welsh Skills Desirable:This post is advertised as Welsh Desirable. This doesn\’t mean essential; whilst the candidate doesn\’t need to have skills in Welsh, we\’ll consider it an advantage when short-listing and selecting candidates. This isn\’t \’fluency\’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales\’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM\’s location offers the best of South Wales, just 20 minutes from Cardiff\’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 StrategyOur Health, Our Futurefocuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you\’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Experience
Essential
- Previous experience of cleaning and catering duties
Desirable
- Some experience of working within a hospital environment
Skills
Essential
- Good communication skills
Desirable
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Knowledge
Essential
- Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Desirable
- NVQ Level 1. BICSc Qualification
Person Specification
Experience
Essential
- Previous experience of cleaning and catering duties
Desirable
- Some experience of working within a hospital environment
Skills
Essential
- Good communication skills
Desirable
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Knowledge
Essential
- Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Desirable
- NVQ Level 1. BICSc Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Pinewood House
1-2 High Street
Treorchy
CF42 6AE
Employer\’s website
Hotel Services Assistant employer: Cwm Taf Morgannwg University Health Board
Contact Detail:
Cwm Taf Morgannwg University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Services Assistant
✨Tip Number 1
Familiarise yourself with the National Standards for cleanliness and catering services in NHS Wales. Understanding these standards will help you demonstrate your commitment to quality service during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in cleaning or catering, especially in a healthcare setting. If you have worked in a hospital environment before, be ready to share specific examples of how you contributed to maintaining high standards.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would interact with patients and colleagues. Being able to convey your ability to maintain confidentiality and courtesy is crucial in this role.
✨Tip Number 4
If you have any Welsh language skills, even at a basic level, make sure to mention them. This could give you an edge over other candidates, as it’s considered a desirable skill for the position.
We think you need these skills to ace Hotel Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning and catering duties. Emphasise any previous roles in a hospital environment, as this will be beneficial for your application.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and flexibility. Mention how you can adapt to service pressures and your commitment to maintaining high standards of cleanliness and patient care.
Highlight Relevant Skills: In your application, clearly outline your literacy, numerical, and comprehension skills. If you have any qualifications like NVQ Level 1 or BICSc, make sure to include them as they are desirable for the role.
Showcase Welsh Language Skills: If you have Welsh language skills at Level 3 or above, mention them in your application. While not essential, it can give you an edge during the selection process.
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Show Your Experience
Make sure to highlight any previous experience you have in cleaning and catering duties. Be prepared to discuss specific examples of your work in these areas, especially if you've worked in a hospital environment.
✨Demonstrate Good Communication Skills
Since good communication is essential for this role, think of ways to showcase your ability to communicate effectively. You might want to prepare examples of how you've successfully interacted with colleagues or patients in the past.
✨Emphasise Flexibility
The job requires a flexible approach to work, so be ready to discuss how you've adapted to changing circumstances in previous roles. Share instances where you had to adjust your tasks or priorities to meet service pressures.
✨Welsh Language Skills
If you have any Welsh language skills, even at a basic level, mention them during the interview. While it's not essential, it can give you an edge over other candidates, especially in a patient-facing role.
