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- Tasks: Manage appointments, maintain data, and support healthcare staff in a busy environment.
- Company: Join the Community Dental Service within the CTM University Health Board.
- Benefits: Enjoy flexible work, generous leave, and a leading pension.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Excellent interpersonal skills and ability to communicate professionally.
- Other info: Work in a diverse team with great career growth opportunities in beautiful South Wales.
The predicted salary is between 28800 - 43200 £ per year.
The Community Dental Service is seeking a motivated individual to join our team within the administration hub based at Ynyshir Surgery. This is a fast-paced department, working with a variety of stakeholders, including clinical staff, patients, and other departments. We are looking for full-time applicants.
If you have any queries regarding the post or the essential/desirable criteria, we encourage you to get in touch.
ResponsibilitiesYou will be responsible for a wide ranging portfolio of work, ranging from waiting list work, appointment management, maintaining data and a wide variety of administrative duties. You must be able to work in a busy environment and feel confident liaising with and meeting healthcare staff of all grades, as well as patients.
Desirable/RequirementsWelsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn’t need to have skills in Welsh, we’ll consider it an advantage when short-listing and selecting candidates. This isn’t 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Applicants will need excellent interpersonal skills and the ability to communicate with tact and diplomacy while providing a professional service.
About CTMCwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve; We treat everyone with respect; We work together as one team.
BenefitsCTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Dental Administrator employer: Cwm Taf Morgannwg University Health Board
Contact Detail:
Cwm Taf Morgannwg University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CTM through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to dental administration. Think about how your skills match the fast-paced environment they mentioned. We want you to shine!
✨Tip Number 3
Show off your interpersonal skills during the interview. Be ready to share examples of how you've communicated effectively with patients or colleagues in the past. It’s all about that professional vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Dental Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Dental Administrator role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Off Your Interpersonal Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you’ve successfully interacted with patients or healthcare staff.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your written application. A friendly yet respectful approach will help us see your personality shine through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Cwm Taf Morgannwg University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dental Administrator. Familiarise yourself with appointment management, waiting list work, and data maintenance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
Since this position involves liaising with healthcare staff and patients, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've successfully handled difficult conversations or provided exceptional service.
✨Brush Up on Welsh Language Skills
While Welsh skills are not essential, they are desirable. If you have any level of proficiency, even basic conversational skills, mention them during the interview. It shows your willingness to connect with the local community and can give you an edge over other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the department, or the CTM 2030 Strategy. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
