Ward Clerk on the Paediatric Ward at Princess of Wales Hospital, part of Cwm Taf Morgannwg University Health Board. The post handles attendance and admission paperwork in confidence, following set procedures, filing and retrieving patient notes, and helping with discharge planning. It suits someone who can organise their own workload in a busy unit, with Welsh speaking and listening at Level 3 desirable and full training given on Myrddin. Previous office experience and three GCSEs or equivalent are required.
What the job involves
- Provide confidential clerical support on attendances and admissions on the Paediatric Ward, contributing to patient care
- Follow appropriate systems, procedures, policies and processes so patients have a smooth journey
- Locate, collate, file and store patient notes
- Photocopy documents and notes as required
- Assist with discharge planning
- Organise own workload to maintain an efficient and professional service
What’s required
Qualifications
- GCSE grade C or equivalent in Maths and English
- Three GCSEs or equivalent
Experience
- Experience of using Microsoft Office, including Word, email and Excel
- Previous office experience
Skills & knowledge
- Ability to communicate at all levels
- Good organisational skills
- Understanding of office environment and practices, for example from a work experience placement
- Good communication skills
- Flexible approach to work
- Ability to work in a busy environment
Other
- Ability to travel across CTMUHB in a timely manner when required
Nice to have
- NVQ Level 2 in Business Administration, Office Practice or equivalent
- Welsh speaking and listening skills at Level 3 (CEFR B2) or above
- Knowledge of Health Board IT systems, including Myrddin
- Front of house experience, ideally in an NHS, social care or health setting
What’s offered
- Leading pension
- Generous leave
- Flexible working
- Career growth
- Access to ongoing learning and development
- Full training on Health Board IT systems, including Myrddin
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Ward Clerk, Paediatrics in Coity employer: Cwm Taf Morgannwg University Health Board
Cwm Taf Morgannwg University Health Board is an exceptional employer, offering a supportive and collaborative work environment dedicated to delivering outstanding patient care. With a strong focus on employee growth, generous benefits including a leading pension and flexible working options, and a commitment to diversity and compassion, you will thrive in a role that not only enhances your career but also positively impacts the community. Located in the beautiful region of South Wales, you can enjoy both vibrant city life and serene natural landscapes, making it an ideal place for work-life balance.
Contact Details:
Cwm Taf Morgannwg University Health Board Recruitment Team