Nursing Support Worker, Perioperative Care in Bridgend

Job overview

To provide high-quality support to registered staff, patients, and colleagues throughout the peri-operative journey, ensuring safe, effective, and compassionate care at all stages of the patient pathway. Please refer to the main duties and responsibilities for further details.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.

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• Communicate effectively with patients with a range of needs, including those with hearing impairments, language barriers, or other communication difficulties.
• Provide support and reassurance to patients, escalating concerns, questions, or essential information to registered professionals.
• Communicate with multidisciplinary healthcare professionals to carry out delegated duties safely and effectively.
• Participate in patient safety processes, including team briefs, time-outs, and debriefs.
• Complete induction, competency-based programmes, and required supervised training.
• Maintain compliance with all statutory and mandatory training requirements.
• Follow organisational policies, procedures, guidelines, protocols, and safe systems of work.
• Work only within delegated duties and under the supervision of registered staff.
• Identify and report missing, incomplete, or inaccurate documentation to registered staff.
• Escalate relevant patient safety concerns identified during patient checks.
• Verify the sterility or disinfection status of equipment and report non-compliance with standards.
• Assist registered staff with swab, needle, instrument, and item counts, reporting any discrepancies immediately.
• Observe and report deviations from patients’ baseline physiological observations to registered staff.
• Report faulty equipment and equipment hazard alarms promptly.
• Initiate basic life support/resuscitation procedures while summoning appropriate assistance.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve

• We treat everyone with respect

• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

• Perform initial safety checks and preparation of equipment
• Ensure clinical areas/equipment cleaned and items restocked in areas
• Select items and surgical trays for an operating list on instruction of registered staff
• Provide patient care following agreed procedures /on instruction of registered staff.
• Safe processing/labelling of specimens following agreed procedures.
• Work under supervision of registered staff performing acceptable delegated duties consistent with training and level of responsibility of role.

For example

• Patient care
• Swab needle, instrument and items counts
• Switching on/off and the attachment and detachment of equipment
• Moving and transporting patients/equipment.
• Assist in the positioning of patients/equipment.
• Assist with assembling and de-assembly of equipment following training.
• Attachment and detachment of equipment.
• Moving stock, items and instrumentation trays between areas.
• Provide delegated/instructed/prescribed care to patients following set procedures under the supervision/delegation of registered staff.
• Transporting and assisting in the positioning patients.
• When trained to do so attach/detach basic physiological monitoring and equipment to a patient.
• Assist patients with activities of daily living.

For example:- toileting, eating and drinking, moving, dressing or undressing.

• Assist in other areas commensurate with role to maintain service.
• Propose ideas/suggestions for service improvement to team leaders.
• Contribute to reduction of waste.
• Contribute to cost improvement ideas/suggestions.
• Maintain stock levels.
• Only use equipment trained to do so and exercise care when moving/handling equipment.
• Occasionally ensure patient possessions kept safe following Local Health Board Policy.
• Act as a buddy for new staff during induction.
• Participate in PADR process identifying own personal development to perform role.
• Following training, provide support as a trainer/coach for mandatory training consistent with role.
• Entering patient data and completion of patient documentation within confines of role.
• Processing patient information in line with data protection/ information governance/ confidentiality.
• Assist in collection of data to assist with clinical trials and service development/efficiency.
• Performs delegated duties under supervision.
• Follow clearly defined schedules of work if unsupervised.

Follow policies/procedures/ guidelines/protocols/safe systems of work.