Administrative Assistant - Integrated Autism Service

We are seeking a highly motivated individual to work as an Administrative Assistant supporting the Integrated Autism Service covering pan CTM, based at Ysbyty George Thomas. The Services consist of multidisciplinary professionals and the role of the Administrative Assistant will be to provide effective administrative service to aid the efficient running of the Integrated Autism Service. The postholder will be required to work independently, with own workload being managed rather than supervised.

The closing date is 11 February 2026.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn’t need to have skills in Welsh, we’ll consider it an advantage when short-listing and selecting candidates. This isn’t "fluency", just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

Main duties of the job:

• The Administrative Assistant will provide effective administrative service to aid the efficient running of the Integrated Autism Service.
• Collect and input statistical information on client activity in line with both local and national requirements as determined by the Welsh Assembly Government.
• Plan and prioritise own workload, ensuring systems are in place to meet deadline requirements for Cwm Taf Morgannwg University Health Board and Welsh Government.
• Act as the first point of contact for enquiries related to autism assessments.
• Manage and process referrals in line with service protocols.
• Schedule and coordinate assessment appointments with clinicians and clients.
• Maintain accurate and confidential records using electronic systems.
• Provide administrative support for multidisciplinary team meetings.
• Assist in data collection and reporting to support service improvement.

About us:

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities:

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification:

• Good standard of secondary education; GCSEs at C grade or equivalent.
• NVQ III Business Administration or willingness to work towards.
• Knowledge of Microsoft Office suite of packages.
• Ability to transfer IT skills to new applications.
• Medical terminology knowledge of WPAS, FACE & NWIS IT systems.

Experience:

• Previous all round office experience and/or experience of using databases.
• Experience of establishing new systems of work.
• Has previously worked in the NHS or similar environment.

Skills & Attributes:

• Welsh Speaker (Level 1) or willingness to work towards achieving this level.
• Awareness of the importance of confidentiality - ability to work within appropriate boundaries.
• Ability to use good judgement skills when dealing with enquiries and problems.
• Good interpersonal skills.
• Ability to work in a challenging environment.
• Good communication and listening skills.
• Welsh Language Speaking/Listening Skills at Level 3 or above.

Other role requirements:

• Flexible in approach to work and duties to meet the needs of the service.
• Promote and uphold the values and behaviours of CTMUHB.
• Ability to travel across CTMUHB sites in a timely manner.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.