Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient databases, greet patients, book appointments, and handle phone calls.
- Company: Cwm Gwyrdd Medical Centre, a friendly and supportive healthcare team.
- Benefits: Permanent role with flexible hours and a caring work environment.
- Why this job: Join a dedicated team making a real difference in patient care.
- Qualifications: Experience in customer service and IT; healthcare experience is a plus.
- Other info: Opportunity for growth in a collaborative medical practice.
The predicted salary is between 13000 - 16000 £ per year.
An opportunity has arisen to recruit an experienced medical receptionist within Cwm Gwyrdd Medical Centre in Gilfach Goch. The role is a permanent post for 16 hours per week starting from Monday 16th December 2024.
Working hours will be:
- Monday 1.00pm - 6.30pm
- Tuesday 8.00am to 2.00pm
- Wednesday 8.00am to 1.30pm
- Thursday 12.30pm - 6.30pm
- Friday OFF
The ideal candidate should have experience as a receptionist within the medical sector and familiarity with Vision is preferable but not essential.
Main duties of the job:
- Managing patient databases.
- Greeting and dealing with patients.
- Booking appointments and diary management.
- Managing telephone switchboards.
- Read coding.
- Processing prescriptions.
- Scanning.
- Completing clinicians tasks.
About us: We have 5 GP partners, 3 salaried GPs, 1 ANP, 2 practice nurses, 3 HCSW, 1 phlebotomist, practice pharmacist and cluster pharmacist, 10 administrators, Deputy Manager and a Practice manager. We have an excellent relationship with our patients and are a very friendly, supportive, caring team.
Job responsibilities:
- Maintaining and monitoring the Practice appointments system.
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Processing repeat prescriptions in accordance with Practice guidelines.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Clearing and re-stock consulting rooms as required.
- Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
- Ordering, re-ordering and monitoring of stationery and other supplies.
- Dealing with clinical waste.
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
Person Specification:
- Previous experience in providing customer service/patient care.
- IT experience.
- Previous experience in healthcare desirable.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Practice Administrator in Porth employer: Cwm Gwyrdd Medical Centre
Contact Detail:
Cwm Gwyrdd Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Administrator in Porth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the medical field and let them know you're on the hunt for a Practice Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for medical receptionists and practice your answers. We recommend using role-play with a friend to get comfortable talking about your experience and how it relates to the job at Cwm Gwyrdd Medical Centre.
✨Tip Number 3
Show off your skills! If you have experience with Vision or similar systems, be sure to highlight that during interviews. Bring examples of how you've managed patient databases or improved appointment systems in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our friendly and supportive team at Cwm Gwyrdd Medical Centre.
We think you need these skills to ace Practice Administrator in Porth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the medical sector, especially any roles as a receptionist. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Cwm Gwyrdd Medical Centre. Share your passion for patient care and any specific experiences that relate to the role.
Show Off Your IT Skills: Since the role involves managing patient databases and using software like Vision, make sure to mention any IT skills you have. If you’ve worked with similar systems before, let us know – it’ll give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Cwm Gwyrdd Medical Centre
✨Know Your Stuff
Make sure you brush up on your knowledge of the medical sector, especially if you've worked as a receptionist before. Familiarise yourself with common terms and processes, like appointment systems and patient databases, so you can speak confidently about your experience.
✨Showcase Your People Skills
As a Practice Administrator, you'll be dealing with patients regularly. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will show that you can maintain the friendly and supportive atmosphere the practice values.
✨Get to Know Vision
While familiarity with Vision isn't essential, it’s a good idea to learn the basics if you can. Research how it works and what it’s used for in a medical setting. This will demonstrate your initiative and willingness to adapt to new systems.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics or how they handle busy periods at the practice. This shows your interest in the role and helps you gauge if it's the right fit for you.
