Shopfloor Assistant

Shopfloor Assistant

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to provide top-notch customer service and handle building materials.
  • Company: Selco Builders Warehouse supports tradespeople with a strong UK presence and a commitment to inclusivity.
  • Benefits: Enjoy discounts, extra holiday options, paid volunteer leave, and career development opportunities.
  • Why this job: Experience a dynamic work environment with supportive colleagues and a fantastic rewards package.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and team spirit!
  • Other info: Flexible hours available, with a focus on health and safety in the workplace.

The predicted salary is between 24000 - 36000 £ per year.

Responsibilities

  • Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
  • Using specialist equipment such as the sawmill, paint mixers and forklifts
  • We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
  • Merchandising stock displays and replenishing shelves across the store

Contracted hours for this role are 37.5 hours a week, working 5 out of 7 days.

Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here\’s what you\’ll enjoy when you join our team:

Work-Life Balance & Extras

  • Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
  • Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
  • Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
  • Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
  • Free Breakfast – Start your day right with access to our in-store and office pantries.
  • Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
  • Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!

Financial Benefits

  • Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
  • EarlyPay – Access your earned wages before payday when you need them.
  • Profit-Based Bonus Scheme – We work hard and celebrate success with quarterly and yearly bonuses.
  • ShareSave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
  • Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

  • Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
  • Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
  • Life Assurance – Protection for your loved ones should the unexpected happen.
  • Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
  • Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that\’s proud to support the nation\’s tradespeople? At Selco Builders Warehouse, we\’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We\’re a well-established name in the industry with a strong store network across the UK—and we\’re continuing to invest in our people, our business, and our future. It\’s a busy, fast-paced environment where no two days are the same, but you\’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We\’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we\’ll always support our colleagues in doing their best work, safely.

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Shopfloor Assistant employer: CWJobs

At Selco Builders Warehouse, we pride ourselves on being an excellent employer that values teamwork and customer service in a dynamic retail environment. Our commitment to employee growth is evident through our apprenticeship programmes and career development opportunities, while our comprehensive benefits package—including discounts, enhanced family leave, and health support—ensures a rewarding work-life balance. Join us in a supportive and inclusive workplace where your contributions are recognised and celebrated.
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Contact Detail:

CWJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shopfloor Assistant

✨Tip Number 1

Familiarise yourself with the building materials industry. Understanding the products we sell and how they are used can give you an edge during interviews, showing your enthusiasm and readiness to contribute.

✨Tip Number 2

Highlight your teamwork skills. Since this role involves working closely with others, be prepared to share examples of how you've successfully collaborated in previous jobs or projects.

✨Tip Number 3

Demonstrate your customer service experience. Be ready to discuss specific instances where you've gone above and beyond for customers, as this aligns perfectly with our commitment to excellent service.

✨Tip Number 4

Show your willingness to learn and adapt. Mention any relevant training or certifications you have, especially if they relate to equipment like forklifts or paint mixers, as this will reassure us of your capability to handle the job safely.

We think you need these skills to ace Shopfloor Assistant

Customer Service Skills
Teamwork
Manual Handling Techniques
Attention to Detail
Time Management
Communication Skills
Basic Technical Skills
Problem-Solving Skills
Merchandising Skills
Adaptability
Health and Safety Awareness
Forklift Operation (if applicable)
Ability to Work in a Fast-Paced Environment
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Shopfloor Assistant. Highlight your relevant experience in customer service and manual handling, as these are key aspects of the role.

Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a team environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Selco Builders Warehouse and how you can contribute to their team.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at CWJobs

✨Show Your Team Spirit

Since the role involves working as part of a team, be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others in previous jobs or projects.

✨Demonstrate Customer Service Skills

Customer service is key in this position. Prepare to discuss your approach to providing excellent service and any relevant experiences where you went above and beyond for a customer.

✨Familiarise Yourself with Equipment

The job mentions using specialist equipment like sawmills and forklifts. If you have experience with these tools, be ready to talk about it. If not, express your willingness to learn and adapt quickly.

✨Ask About Health and Safety Practices

Health and safety is a top priority for the company. Show your awareness by asking questions about their safety protocols and how they support employees in maintaining a safe work environment.

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