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For Companies At a Glance
- Tasks: Lead daily store operations and ensure a fantastic customer experience.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace.
- Benefits: Enjoy discounts, enhanced family leave, and career development opportunities.
- Why this job: Make a real impact while leading a dynamic team in a fast-paced environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Great career growth potential and a positive team culture.
The predicted salary is between 36000 - 60000 £ per year.
What You’ll Be Doing
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Driving Operational Excellence
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
- Foster a positive, collaborative team culture – lead by example and live Selco's values every day.
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews.
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels.
- Recognise great performance and support your team through change with strong communication and clarity.
Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs.
- Promote a seamless, hassle‑free experience across the trade counter, warehouse, yard, and delivery service.
Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely.
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate.
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.
- Be the primary first aider when on duty.
Rewards & Benefits
- Colleague Discount – enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme – purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave – take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay – extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast – start your day right with access to our in‑store and office pantries.
- Apprenticeships & Career Development – learn, grow, and take your career to the next level.
- Refer a Friend Bonus – know someone great? Earn a bonus when they join our team.
Financial Benefits
- Enhanced Pension Scheme – we match every 1% above the statutory 5% that you contribute.
- EarlyPay – access your earned wages before payday when you need them.
- Profit‑Based Bonus Scheme – we work hard and celebrate success with yearly bonuses up to 25% of salary.
- Sharesave Scheme – share in the success you help create. Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts – save on groceries, restaurants, cinema tickets, theme parks, utilities and more.
Health & Wellbeing
- Private Medical Insurance – we cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan – we cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme – free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance – protection for your loved ones should the unexpected happen.
- Gym Discounts – save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme – get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier.
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down‑to‑earth individuals who bring a positive, team‑first attitude to everything they do! We’re a well‑established name in the industry with a strong store network across the UK – and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive – regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Deputy Manager in Reading employer: CWJobs
Contact Detail:
CWJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Reading
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership skills! As a Deputy Manager, you'll need to inspire and support your team. Think of examples from your past where you've successfully led a group or resolved conflicts, and be ready to share those stories during your interview.
✨Tip Number 3
Prepare to discuss KPIs and how you've managed performance in previous roles. Be specific about how you’ve driven sales growth or improved customer satisfaction. This shows you understand the business side of things and are ready to hit the ground running.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics, training opportunities, or how they measure success. This not only gives you valuable insights but also demonstrates your enthusiasm for the role.
We think you need these skills to ace Deputy Manager in Reading
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or managing operations. We want to see how you've inspired and supported others to achieve their best!
Be Specific About Your Achievements: Use concrete examples to demonstrate how you've met KPIs or improved processes in previous roles. This helps us understand the impact you've made and how you can contribute to our store's success.
Align with Our Values: Familiarise yourself with Selco's values and incorporate them into your application. Show us how you embody these principles in your work and how you can help foster a positive team culture.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at CWJobs
✨Know the Operations Inside Out
Before your interview, make sure you understand the daily operations of a store like Selco. Familiarise yourself with their sales strategies, customer service standards, and compliance requirements. This will help you demonstrate your knowledge and show that you're ready to lead effectively.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and fostering a positive culture. Think of specific examples where you've inspired your team or handled challenges. Highlight how you can empower colleagues and drive performance, as this is crucial for the Deputy Manager role.
✨Prepare for KPI Discussions
Since monitoring KPIs is a key part of the job, brush up on your understanding of sales, margin, and cost control metrics. Be ready to talk about how you've managed these in previous roles and how you plan to achieve targets at Selco.
✨Emphasise Safety and Compliance
Safety is a top priority, so be ready to discuss your approach to health and safety processes. Share any relevant experiences where you ensured compliance and created a safe working environment. This will show that you take safety seriously and are prepared to uphold Selco's standards.
