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- Tasks: Lead the sales team, drive sales plans, and ensure top-notch customer service.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, paid volunteer leave, enhanced family pay, and career development opportunities.
- Why this job: Make an impact by empowering your team and driving commercial success.
- Qualifications: Experience in sales management and a passion for customer service.
- Other info: Dynamic environment with excellent growth potential and a strong team culture.
The predicted salary is between 36000 - 60000 £ per year.
Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.
Responsibilities
- Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.
- Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support.
- Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders.
Driving Commercial Success
- Lead the team to meet store profitability and margin targets through sound commercial decisions.
- Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals.
- Understand and respond to local customer needs, developing effective business-to-business relationships.
- Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients.
Empowering and Developing the Team
- Line manage the trade sales team, defining and assigning tasks, managing performance, and coaching for improvement.
- Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability.
- Support the life cycle of a colleague, including active recruitment.
Operational Leadership & On-Duty Responsibility
- Act as the most senior leader in store when required, taking responsibility for store-wide operations.
- Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring.
Service & Store Culture
- Lead by example, creating a positive department culture aligned with our core values.
- Promote the use of internal systems for communication, learning, and store operations.
Rewards & Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK and we're continuing to invest in our people, our business, and our future. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive, regardless of background or experience.
Trade Sales Manager in London employer: CWJobs
Contact Detail:
CWJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Manager in London
✨Tip Number 1
Get to know the company inside out! Research Selco Builders Warehouse and understand their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Trade Sales Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales management and customer service. Think about how you would drive sales and motivate your team at Selco. We want to see your passion for empowering others and achieving targets!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Trade Sales Manager position.
We think you need these skills to ace Trade Sales Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Sales Manager role. Highlight your experience in sales management and customer service, as these are key aspects of the job. We want to see how you align with our values and the specific responsibilities mentioned in the job description.
Showcase Your Leadership Skills: As a Trade Sales Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've inspired and motivated teams in the past. We love seeing candidates who can create a positive culture and drive performance!
Be Specific About Achievements: When detailing your previous roles, focus on specific achievements that relate to sales targets and customer satisfaction. Use numbers where possible to quantify your success. This helps us understand the impact you've made in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll find all the information you need right there. Plus, it shows us you're keen on joining our team at Selco Builders Warehouse!
How to prepare for a job interview at CWJobs
✨Know the Sales Plan Inside Out
Before your interview, make sure you understand the store's sales plan and how it aligns with the company's goals. Be ready to discuss how you would drive the implementation of this plan and motivate your team to meet those key sales and margin targets.
✨Showcase Your Customer Service Skills
Customer service excellence is crucial for this role. Prepare examples of how you've championed customer service in previous positions. Highlight specific instances where you met or exceeded service level agreements, both in-person and over the phone.
✨Demonstrate Leadership Experience
As a Trade Sales Manager, you'll be leading a team. Be prepared to talk about your leadership style and provide examples of how you've inspired and motivated teams in the past. Discuss how you manage performance and coach for improvement.
✨Understand Local Customer Needs
Research the local market and customer demographics before your interview. Be ready to discuss how you would develop effective business-to-business relationships and respond to local customer needs to grow new business and retain key clients.
