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- Tasks: Ensure exceptional service and guest satisfaction during night shifts.
- Company: Leading hospitality service provider in Greater London.
- Benefits: Competitive salary and various employee benefits.
- Why this job: Join a dynamic team and enhance guest experiences in a vibrant environment.
- Qualifications: At least a year of customer service experience, preferably in hospitality.
The predicted salary is between 30000 - 40000 £ per year.
A leading service provider in hospitality is looking for a Night Host to join their Front of House team in Greater London. This full-time role involves working 10-hour shifts, ensuring exceptional service and guest satisfaction.
Candidates should have at least a year of customer service experience, preferably in the hotel/aparthotel sector.
Responsibilities include:
- Handling guest check-ins
- Maintaining lobby space
- Liaising with the Duty Manager
Competitive salary and various employee benefits are offered.
Night Front Desk Host — Flexible Hours & Guest Experience employer: CWG
Contact Detail:
CWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Host — Flexible Hours & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're applying for that Night Front Desk Host role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your customer service experience and how it relates to the role. Show them you’re passionate about guest satisfaction and ready to shine in the Front of House team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the Night Host position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application quickly.
We think you need these skills to ace Night Front Desk Host — Flexible Hours & Guest Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, especially if you've worked in hotels or aparthotels.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Night Front Desk Host role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at CWG
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled guest interactions, especially in challenging situations.
✨Familiarise Yourself with the Company
Do a bit of research on the hospitality provider you're interviewing with. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in the hotel or aparthotel sector. Be prepared to discuss how you would handle check-ins, maintain lobby space, and work alongside the Duty Manager. Practising your responses can help you feel more confident.
✨Showcase Your Flexibility
Since this role involves flexible hours, highlight your availability and willingness to adapt to different shifts. Share any previous experiences where you successfully managed varying schedules, as this will demonstrate your commitment to the role.