Events Assistant

Vertus is looking to recruit an Events Assistant to join our Management Team. Reporting directly to the Events Manager, you will ensure that residents (tenants) have the best rental experience and consistently deliver the highest levels of customer service, becoming a Vertus brand ambassador.

Main Responsibilities

• Generate ideas for the event programme employing research, presentations and assisting with strategic planning.
• Assist the Events Manager in planning events from start to finish, including events such as Wine Wednesday, Coffee mornings, cooking classes.
• Coordinate events for residents, achieving client expectations and acting as a brand ambassador for Vertus.
• Keep up to date with current event trends and how they impact Vertus residents.
• Continually assess, evolve, and improve the residents’ event experience.
• Manage the diary and ensure that relevant departments are fully informed.
• Order and stock take all items related to Club Vertus and Resident events in line with the departmental budget.
• Keep all event storage rooms tidy and well stocked.
• Update the Resident app with current offers and promotions.
• Update digital screens in the communal areas and be aware of other events and promotions that occur on Canary Wharf.
• Assist with influencer and press overnight bookings: allocate rooms, purchase refreshments, and update all relevant departments.
• Source and manage external events operators and production freelance staff as required.
• Ensure all outside vendors adhere to licensing laws and maintain compliance with premises licence, Food Act 1990, Health and Hygiene at Work etc.
• Maintain standards of maintenance and cleanliness in Club Vertus and coordinate with all necessary departments.
• Initiate works and maintain the upkeep of the Club Vertus equipment.
• Attend Club Vertus Events and ensure all Residents and Guests have the best experience.
• Ensure Club Vertus amenity spaces are presentable at all times.
• Build relationships with residents.
• Establish and maintain good relationships with Canary Wharf retailers.

Person Specification

• Experience of working within the arts, events, charity and/or entertainment sector desirable but not essential.
• Proven ability to effectively manage multiple tasks/events and meet deadlines.
• Excellent organisational, communication and negotiation skills.
• Creative exceptional customer service.
• Attention to detail and confidence in talking to a range of different people.
• Desirable experience in coordinating and/or managing events/projects.
• Good knowledge and understanding of current event industry's legislative regulations and relevant HSE, licensing, PRS and other related regulations.
• Good knowledge of all event aspects inclusive of technical, front of house, aesthetics, marketing and publicity.
• Ability to work with limited supervision.
• Good presentation skills and an understanding of the Build to Rent market.

Health & Safety Responsibilities

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect.

Environmental, Social & Governance (ESG) Responsibilities

Recognising the centrality of ESG principles within our organisation, all staff members must understand and adopt this strategy in their respective roles, including adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community through volunteering.

Quality Management Responsibilities

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies, and to ensure effective implementation of all procedures, plans and forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

Benefits

• Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels, fostering an inclusive working environment that allows everyone to reach their full potential.
• Flexible Working: We recognise the positive impact flexible working can have on wellbeing, engagement and productivity, and therefore consider flexible working arrangements, both temporary or permanent.
• Learning and Development: Employees receive a wide range of support to help improve skills and achieve career goals, including classroom and e‑learning training, mentoring, cross‑department experience and on‑the‑job learning, as well as support for attaining accreditations, chartered status sponsorships and further educational opportunities relevant to the job.
• Other Benefits: We offer a comprehensive range of benefits designed with employee wellbeing in mind, including a generous pension plan, insurance schemes, health benefits, subsidised gym membership, store discounts and family leave.