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- Tasks: Support sales teams with admin tasks and ensure smooth vehicle purchasing processes.
- Company: City West Country VIP, redefining luxury car buying with a focus on customer experience.
- Benefits: Full-time role in Exeter with opportunities for career growth and development.
- Why this job: Join a dynamic team and help deliver a premium experience to luxury car buyers.
- Qualifications: Organised, detail-oriented, with strong communication skills; motor trade experience is a plus.
- Other info: Fast-paced environment where your contributions directly impact customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
City West Country VIP redefines luxury car purchasing by offering a world-class, personalized buying journey. With a curated selection of premium vehicles that showcase cutting-edge technology and sleek designs, the company emphasizes sophistication, performance, and exclusivity. Based on a foundation of transparency, integrity, and exceptional customer service, City West Country VIP ensures each client receives tailored guidance throughout the car selection process. Their dedicated team of experts is committed to exceeding expectations, delivering a premium experience where luxury meets precision at every interaction.
Role Description
This is a full-time, on-site role located in Exeter for a VIP Sales Administrator. As a VIP Sales Administrator, you’ll play a key role in supporting the Sales Support and Sales Teams across multiple vehicle brands and sales channels. You will ensure all administrative processes are completed accurately, efficiently, and in line with franchise and business standards — consistently exceeding customer expectations.
- Provide comprehensive administrative support to the Sales and Sales Support Teams in line with company processes.
- Maintain and cleanse digital vehicle files following customer delivery, ensuring all required documentation is complete.
- Ensure CRM records (Autoline/Kerridge) are accurate and compliant with Data Accuracy guidelines.
- Support FCA compliance by following current regulatory processes.
- Manage and maximise Vehicle App assignments to meet manufacturer targets.
- Complete vehicle records in bQuotes, including payout data.
- Handle incoming calls, efficiently directing customers to the appropriate team member.
- Assist with invoicing and taxation of vehicles during registration months.
What we are looking for:
- We are looking for a confident and organised individual who takes pride in accuracy, professionalism, and delivering excellent support to the team.
- You’ll thrive in a fast-paced environment, communicate effectively, and bring a proactive approach to everything you do.
- Has previous administrative or motor trade experience (preferred but not essential).
- IT literacy, including familiarity with MS Office and web-based applications.
- Excellent communication and customer service skills, with the ability to build strong relationships with corporate clients.
- High attention to detail and accuracy.
If you’ve got the experience, drive, and passion for delivering excellence, we’d love to hear from you! Apply today and take your career to the next level with City West Country.
Want to discuss this role? Call Beth Williams on 01392 825073.
VIP Sales Administrator in Exeter employer: CWC VIP
Contact Detail:
CWC VIP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Sales Administrator in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience and skills effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace VIP Sales Administrator in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the VIP Sales Administrator role. Highlight any previous administrative or motor trade experience, even if it's not extensive, and showcase your attention to detail and customer service skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellence and how you can contribute to the City West Country VIP team. Be sure to mention your proactive approach and ability to thrive in a fast-paced environment.
Show Off Your IT Skills: Since the role requires IT literacy, make sure to mention your familiarity with MS Office and any web-based applications you've used. If you have experience with CRM systems like Autoline or Kerridge, definitely include that too!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at CWC VIP
✨Know Your Stuff
Before the interview, make sure you research City West Country VIP thoroughly. Understand their values, the luxury car market, and what sets them apart. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a VIP Sales Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail has helped you exceed expectations in previous roles.
✨Practice Your Communication
Effective communication is crucial in this role. During the interview, practice clear and concise responses. You might even want to role-play common scenarios, like handling customer inquiries or directing calls, to demonstrate your skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for CRM, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
