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- Tasks: Diagnose and repair garage equipment while ensuring customer satisfaction.
- Company: Join a leading company in the automotive service industry with a focus on quality.
- Benefits: Enjoy competitive salary, uncapped overtime, and personal use of a company van.
- Why this job: Great opportunity for hands-on work with cutting-edge equipment and a supportive team culture.
- Qualifications: Good education and experience in field service; trade qualifications preferred.
- Other info: Flexible hours, training opportunities, and a clear path for career progression.
The predicted salary is between 27000 - 37000 £ per year.
MS569 – Field Service Engineer (Garage Equipment)
Location: London, Berkshire, Buckinghamshire, Essex, Sussex, Kent
Salary: GBP27,000 – GBP37,000 per annum basic
Overview: First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients.
This role includes responding to workshop garage equipment breakdowns as well as diagnosing and rectifying equipment issues ensuring customers are compliant and productive. This will involve traveling to highly professional large-scale commercial and industrial vehicle workshops, generally within your geographical area. You will be working on customer equipment such as car lifts, MOT testing equipment, air compressors, wheel alignment, tyre changers, wheel balancers and a range of other automotive equipment.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
- Carry out diagnostic/repair and installation on a wide range of garage equipment products including vehicle lifts, wheel & tyre, brake testers, gas analysers and smoke testers etc.
- Completion and submission of accurate paperwork as required complying with the quality system.
- Compliance and adherence to laws and regulations covering Health and Safety within the workplace.
- Ensuring control of own van stock to meet first time fix targets.
- Satisfaction of customer needs.
- The continued development of skills required ensuring that all work is completed to a high standard.
- Prepared for occasional overnight stays from home.
- Prepared to work overtime when required.
Skills and Qualifications:
- Good level of education, ideally with relevant trade qualifications in a related discipline.
- Good working knowledge and experience of activities in a field service environment.
- Experience in working with mechanical, hydraulic, pneumatic and electrical equipment, preferably garage equipment.
- Able to understand and follow procedures and work instructions, working to specified standards.
- Proven ability to deliver excellent quality of service to customers.
- Flexible and willing to work overtime and Saturdays as requested.
- Self-motivated.
- Customer focused.
- Confident and able to work under own initiative.
- Excellent communication skills dealing with colleagues and customers at all levels.
- Knowledge of the region’s geography and road network would be a distinct advantage.
- Full clean UK driving licence is essential.
Benefits:
- Uncapped daily overtime.
- Competitive salary.
- Expenses.
- Company vehicle.
- Branded workwear/PPE.
- PDA and tablet.
- Medical cash plan.
- Enhanced sick pay.
- Training and development.
- Health & wellbeing programme.
- Personal use of company van.
- Death in service.
- Competitive salary depending on skills and experience.
- Clear progression path.
- Paid door-to-door.
- Employee referral programme.
- Access to training academy.
- Pension scheme.
- Cycle to work scheme.
- Long service awards.
- Monthly recognition and reward opportunities.
- 25 days holiday plus statutory that increases with service.
- Mental health first aiders support.
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Field Service Engineer (Garage Equipment) employer: Cw4
Contact Detail:
Cw4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Garage Equipment)
✨Tip Number 1
Familiarize yourself with the specific types of garage equipment mentioned in the job description, such as car lifts and MOT testing equipment. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a field service environment, especially if it involves mechanical or electrical equipment. Be ready to discuss specific examples of how you've successfully diagnosed and repaired equipment issues in the past.
✨Tip Number 3
Since the role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to enhance your ability to communicate effectively.
✨Tip Number 4
Research the geographical area you'll be working in, including the road network. Being knowledgeable about the region can give you an edge, as it shows you're prepared and understand the logistics involved in the role.
We think you need these skills to ace Field Service Engineer (Garage Equipment)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and required skills, such as experience with mechanical and electrical equipment, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in a field service environment, particularly with garage equipment. Mention specific tools or systems you've worked with that align with the job requirements.
Showcase Your Skills: Demonstrate your problem-solving abilities and customer service skills in your application. Provide examples of how you've successfully diagnosed and repaired equipment issues in the past, ensuring to highlight your communication skills.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the company. Mention your willingness to travel, work overtime, and your understanding of health and safety regulations, which are crucial for this role.
How to prepare for a job interview at Cw4
✨Show Your Technical Knowledge
Be prepared to discuss your experience with mechanical, hydraulic, pneumatic, and electrical equipment. Highlight specific instances where you've diagnosed and repaired garage equipment, as this will demonstrate your technical expertise.
✨Emphasize Customer Service Skills
Since the role is customer-focused, share examples of how you've delivered excellent service in previous positions. Discuss how you handle customer complaints or issues to show that you're capable of maintaining high satisfaction levels.
✨Demonstrate Flexibility and Initiative
The job requires occasional overnight stays and overtime work. Be ready to express your willingness to adapt to these demands and provide examples of times when you've gone above and beyond in your previous roles.
✨Know the Region
Familiarize yourself with the geography and road network of the areas you'll be working in. Mentioning your knowledge of local routes can set you apart and show that you're prepared for the travel aspect of the job.
