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- Tasks: Provide top-notch customer support via calls and emails in a lively office.
- Company: Dynamic marketing office with a focus on teamwork and client satisfaction.
- Benefits: Competitive pay starting at £12.21 per hour, with potential for increase.
- Why this job: Join a vibrant team and enhance your communication skills while helping clients.
- Qualifications: Confident communicator with experience in customer service or call centres.
- Other info: Temporary role with the possibility of extension; immediate interviews available.
The predicted salary is between 10 - 15 £ per hour.
Customer service ADMIN - TEMPORARY based in Handforth SK9 - immediate interview & start (£12.21 per hour rising in April) x 2 - 3 months very likely to be longer.
OFFICE BASED – 9am - 5.30pm or 9am – 5pm.
This is a CUSTOMER support role in a busy office, acting as contact for email & calls from clients. You will have confident communication skills and experience gained via the telephone, reception or call centre and will enjoy client liaison.
The role is to answer inbound calls, transferring the query to the relevant team member or accurately recording the information on our in-house systems.
A good working knowledge of MS office, together with an excellent telephone manner to deliver great customer service at all times.
This is a lively Marketing office working as a support to the team.
Administrator Customer Support in Wilmslow employer: CW Recruitment
Contact Detail:
CW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Customer Support in Wilmslow
✨Tip Number 1
Make sure you know the company inside out! Research their values, culture, and recent projects. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about client liaison, try role-playing common customer scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking insightful questions not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Think about what you want to know about the team and the work environment.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – send in your CV and let’s get the ball rolling!
We think you need these skills to ace Administrator Customer Support in Wilmslow
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your customer service experience and any relevant skills, like your confident communication abilities. Tailor it to show how you can be the perfect fit for this busy office role.
Nail Your Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Administrator Customer Support position and how your past experiences make you a great candidate. Keep it friendly and professional!
Show Off Your Skills: Don’t forget to mention your MS Office knowledge and any experience with call handling or client liaison. We want to see that you can deliver great customer service and handle those inbound calls like a pro!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. Plus, we love seeing applications come in directly from our site!
How to prepare for a job interview at CW Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle difficult situations and provide examples of excellent service you've delivered in the past. This will show that you understand the role and can contribute positively.
✨Show Off Your Communication Skills
Since this role requires confident communication, practice speaking clearly and concisely. You might even want to rehearse common interview questions with a friend or in front of a mirror. Remember, your ability to communicate effectively over the phone is key!
✨Familiarise Yourself with MS Office
Make sure you're comfortable using MS Office applications, especially if you'll be recording information on in-house systems. If you have any specific experience with similar software, be prepared to mention it during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, office culture, and what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
